Angelys Lopez
Carolina
Summary
I am a motivated and dependable professional with diverse experience in customer service and operations. I am committed to making a positive impact in every role by ensuring smooth operations, providing exceptional service, and maintaining strong relationships with both clientes and colleagues. With a focus on contributing to the success of the company, I am eager to bring my skills, adaptability, and strong work ethic to a new environment where I can grow and make a meaningful contribution.
Overview
3
3
years of professional experience
Work History
Fj Multiservices Ría Money Transfer
Customer service
San Juan
04.2024 - Current
- Provide excellent customer service by assisting clientes in-person and over the phone with various inquiries regarding money transfers, ensuring efficient and accurate solutions
- Resolve issues related to past transactions clients have had
- Handle large sums of money daily
- Maintain clear and accurate records of clients with personal information
Selena Pizzería
Cashier
San Juan
08.2023 - 04.2024
- Provided exceptional customer service by explaining the menu and assisting English- speaking customers, ensuring a positive dining experience
- Managed the cash register, processing transactions accurately and efficiently, and handling cash and credit payments
- Maintaining high quality service standers by making correctly the orders with good time management
- Inventory checks, monitoring stock levels
Bravo Distributor
Warehouse Operator
San Juan
06.2022 - 08.2023
- Managed a portfolio of 7 vendors, overseeing their merchandise and ensuring timely preparation and delivery of requested goods
- Maintained precise inventory control by verifying weekly balances from our vendors, ensuring alignment between productos sold and stock records
- Provided exceptional customer service by handling inbound calls, assisting clients with inquiries about company products, services, and order status.
- Organized and optimized warehouse operation, ensuring efficient product storage, accurate stock levels, and smooth workflow
- Oversaw the receipt and inspection of new inventory shipments, ensuring products met quality standards and updating inventory record accordingly.
Education
High School Diploma -
Escuela Especializada En Idiomas Padre Rufo
San Juan06-2022
Bachelor in Education - English Education
University of Puerto Rico
Río PiedrasSkills
- Customer service
- Communication
- Cash handling
- Problem solving
- Inventory management
- Bilingual
- Teamwork
- Adaptability
- Organization & multitasking
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Fj Multiservices Ría Money Transfer
Customer service
04.2024 - Current
Selena Pizzería
Cashier
08.2023 - 04.2024
Bravo Distributor
Warehouse Operator
06.2022 - 08.2023
High School Diploma -
Escuela Especializada En Idiomas Padre Rufo
Bachelor in Education - English Education
University of Puerto Rico