Alejandro J. De Leon Feliciano
Carolina
Summary
Organized and reliable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to work with any given task at any given time. Background includes equipment maintenance, software updates and security management. Excellent multitasking and communication skills.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Bell Legal Group
11.2023 - Current
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Gathered key information during initial client intake interviews that contributed significantly to formulation of effective legal arguments.
Intern
Municipio De San Juan
09.2023 - 11.2023
- Actualizing and repairing computers, tablets and laptops.
- Installing new cables, helping remotely and installing new systems onto computers and laptops.
- Helping across the building with computer, printers and connection problems in person.
- Helped speed up processing new computer and setting them up for use.
- Handled initial troubleshooting and escalation of service requests.
- Configured hardware and granted system permissions to new employees.
- Installed, configured and patched user hardware and software.
Consultor
Argentis Consulting
08.2020 - 07.2021
- Worked with SAP database.
- Managing databases and helping integrate them with commercial websites.
- Working with clients and helping install servers in their offices.
- Transferring databases from other programs onto SAP.
- Performed tasks handed to me and finished them on time.
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
Intern
Autoridad De Tierras De Puerto Rico
01.2014 - 05.2014
- Working with managing different kinds of archives.
- Documenting, storing, and finding required documents asked for.
Education
Bachelor in Information Systems -
Colegio Universitario De San Juan
San Juan, PR06.2024
Associate in Information Systems -
Instituto Tecnológico De Puerto Rico
San Juan, PR05.2021
Skills
- Verbal and Written communication
- Worked with Excel, Word, Database, PowerPoint, Outlook, Photoshop, Java, Basic Studio and SAP
- Database Management
- Team Collaboration
- Multitasking and Organization
- System Diagnostics
- Hardware and Software Maintenance
- Technical Support and Assistance
- Update Configurations
- Permissions and Access Control
- Exceptional telephone etiquette
- Client service and support
Languages
Spanish, English
Native language
Timeline
Legal Assistant
Bell Legal Group
11.2023 - Current
Intern
Municipio De San Juan
09.2023 - 11.2023
Consultor
Argentis Consulting
08.2020 - 07.2021
Intern
Autoridad De Tierras De Puerto Rico
01.2014 - 05.2014
Bachelor in Information Systems -
Colegio Universitario De San Juan
Associate in Information Systems -
Instituto Tecnológico De Puerto Rico
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