Dynamic Director of Operations with over 5 years of experience managing a 15-member team across two countries. Skilled in financial oversight, including budgeting, audits, and payroll, ensuring fiscal responsibility and compliance. Adept at building relationships with key stakeholders and addressing critical challenges to meet donor commitments. Currently pursuing an MBA to further enhance strategic and financial leadership. Recognized for strong leadership, adaptability, and a collaborative approach to driving organizational success.
• Optimized the international contractor payroll system by implementing a new platform, ensuring timely payments and improving overall payroll accuracy and efficiency.
• Led a team of 15, fostering a collaborative and high-performance culture, consistently driving the achievement of key organizational objectives.
• Improved operational efficiency by identifying underperforming areas, implementing updated procedures, and researching technology solutions to address systemic challenges.
• Streamlined company policies and procedures across departments, ensuring consistent application and continuous improvement through employee feedback and regular updates.
• Cultivated strategic partnerships with businesses and nonprofits, expanding the organization's reach and impact through collaborative initiatives.
• Leveraged data analytics to guide decision-making, delivering actionable insights in regular reports to the board, donors, and stakeholders.
• Spearheaded the creation and execution of the annual impact report, highlighting key achievements and outcomes to reinforce donor engagement and community support.
• Implemented a comprehensive project management system, optimizing project coordination, improving efficiency, and accelerating delivery timelines.
• Led the organization’s annual financial audit process, coordinating cross-functional teams and external auditors to ensure timely completion and compliance with nonprofit standards.
• Managed all aspects of the audit project, from preparing financial statements to addressing audit findings, improving transparency and financial accountability across the organization.
• Directed the daily financial operations of the organization, ensuring accurate management of accounts receivable and payable, receipt tracking, and bank account monitoring. Collaborated closely with external accountants to maintain compliance, optimize cash flow, and support long-term financial health.
Strategic Planning and Execution
Process Improvement
Data-Driven Decision Making
Budgeting and Financial Forecasting
Financial Reporting
Nonprofit Compliance and Governance
Risk Management
Stakeholder Management
Change Management
Cross-Cultural Communication
Financial Software Proficiency
CRM and Donor Management Systems
Data Analytics Tool
Community Involvement:
Young Women's Alliance (YWA)
2022-2023: Volunteer Operation Chair for
the Young Women’s Alliance & fundraised
for scholarship given to underprivileged
high school girls in the Austin, TX area.