Antonio Renovales
Gurabo,Puerto Rico
Summary
Experienced and skilled IT professional with a strong background in specialized tasks and a proven track record of delivering results through targeted initiatives. Implements effective strategies to enhance operational efficiency and support team objectives. Proficient in problem-solving and project management, consistently finding innovative solutions to complex challenges. Committed to staying up-to-date with the latest industry trends and technologies for optimal performance and continuous improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Systems Administrator, I/T Specialist
Solutions By Design
06.2003 - Current
- Working with government and business clients
- Infrastructure Support and Maintenance, administered Microsoft 365, Windows Server, Exchange Server, Google Workspace, Web Servers and Web Hosting.
- Installed and configured new hardware and Server applications
- Installed and maintained Windows Servers onsite and remotely through Internet Procedures
- Upgrade, Repair Pc Hardware, Laptops, and Laser Printers
- Troubleshoot and Supported Wire and Wireless LAN systems
- Provided exceptional customer service by promptly addressing problems reported by end users.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Configured hardware, devices, and software to set up work stations for clients.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Optimized network performance through regular monitoring and maintenance.
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Developed and maintained company-wide endpoint security solutions.
- Enhanced website performance by implementing optimization techniques and monitoring server resources.
- Contributed to cost savings by consolidating servers using virtualization technologies such as Hyper-V and VMware.
- Reduced downtime with proactive system monitoring and prompt troubleshooting of server issues.
- Evaluated third-party tools and software to determine their suitability for enhancing the efficiency of Windows Server administration tasks.
- Ensured smooth business continuity during disaster recovery scenarios through rigorous testing of backup strategies and communication protocols.
Accounting Software Consultant
Freelancer
01.2003 - Current
- Offered software-related technical support through various communications channels.
- Enhanced financial accuracy with the integration of advanced accounting software tools.
- Maintained a high level of client satisfaction by providing ongoing support and troubleshooting assistance as needed.
- Evaluated client requirements and recommended appropriate accounting software solutions based on specific needs and goals.
- Customized and optimized accounting software to meet unique business needs, leading to improved efficiency.
- Resolved complex software issues through effective troubleshooting techniques, minimizing downtime and disruption.
Education
BBA - Business Administration, Specialty in Finance, Economy and Accounting
Metropolitan University
San Juan05.1995
Skills
- Windows 10/11
- Microsoft 365 Business and Enterprise
- Exchange Server
- Google Workspace
- Web Servers and Hosting
- Mac OS
- Android Devices
- QuickBooks Pro and Enterprise
- Sage 50 Pro and Quantum
- MIP Fund Accounting
- Network Design
- Network Security
- Windows administration
- Network protocols
- Patch management
- PC diagnostics
- Application support
- Technical issue analysis
- Application installations
- IT service management
Certification
- Microsoft Certified Professional
Languages
Spanish
Native language
English
Intermediate
B1
Professional Development
- Introduction to Google Workspace Administration-Pluralsight.com
- Google Workspace Mail Management-Pluralsight.com
- Planning for a Google Workspace Deployment-pluralsight.com
- Managing Google Workspace-pluralsight.com
- Google Workspace Security-pluralsight.com
- MS-900 Course Microsoft 365 Fundamentals-Udemy.com
- Crypto Condensed: Certified Bitcoin Professional Exam Guide-Udemy.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Systems Administrator, I/T Specialist
Solutions By Design
06.2003 - Current
Accounting Software Consultant
Freelancer
01.2003 - Current
BBA - Business Administration, Specialty in Finance, Economy and Accounting
Metropolitan University
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