Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Antonio L. Jimenez Nazario

Summary

Dynamic Veterinary Equipment Service Engineer with a proven track record at Serenity Medical, LLC. Skilled in technical support and preventive maintenance, I enhance customer satisfaction through effective problem-solving and up-to-date industry knowledge. My experience in talent acquisition further strengthens my ability to assess and meet client needs efficiently.


Professional with a strong military background in recruitment and talent acquisition. Demonstrates proven ability to drive team collaboration and achieve results. Skilled in strategic planning, candidate sourcing, and onboarding processes. Adaptable and reliable, with focus on aligning recruitment strategies with organizational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Veterinary Equipment Service Engineer

Serenity Medical, LLC.
02.2024 - Current
  • Installed, configured and tested equipment on specialized platforms.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware and software programs.
  • Boosted service quality by continually updating technical knowledge and staying current with industry trends.

Manager

Armeria 129
03.2022 - 03.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained professional, organized, and safe environment for employees and patrons.

Recruiter /Director of Talent Acquisition

U.S. Army Recruiting Command
02.2005 - 10.2016
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.

Education

Bachelor of Science - Criminal Justice

Columbia Southern University
Orange Beach, Alabama

MBA - Business Administration

NUC University
Bayamón, Puerto Rico
04-2025

Skills

  • Technical support
  • Field service
  • Equipment assembly
  • Suggestive selling
  • Preventive Maintenance
  • Contract negotiation
  • Data-driven decision making
  • Interviewing skills
  • Talent acquisition strategies

Certification

  • NRA Certified Firearms Instructor / Training Counselor. PR Firearms Training and Safety Group, Corp. - 11 years of experience.


Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Affiliations

  • U.S. Army Retired.
  • P.R. Police Department Instrcutor

Timeline

Veterinary Equipment Service Engineer

Serenity Medical, LLC.
02.2024 - Current

Manager

Armeria 129
03.2022 - 03.2023

Recruiter /Director of Talent Acquisition

U.S. Army Recruiting Command
02.2005 - 10.2016

Bachelor of Science - Criminal Justice

Columbia Southern University

MBA - Business Administration

NUC University

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Antonio L. Jimenez Nazario