ANYELICA VALERIA VÁZQUEZ VÁZQUEZ
Bayamón
Summary
Dedicated and retail-oriented professional seeking to contribute to a dynamic organization by providing exceptional services, supporting efficient operations, and fostering a positive client experience. Committed to excellence, collaboration, and continuous growth in a professional environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager/Budtender
Executive Cannabis
Levittown, Toa Baja, Puerto Rico
01.2024 - Current
- Social media management
- Digital marketing (content creation)
- Cannabis retail sales and client advising
- Product knowledge and compliance
- Participated in strategic planning sessions to drive business growth initiatives.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supported management in daily operations and team coordination.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Proposed or approved modifications to project plans.
- Assisted customers with product selection and education on cannabis strains.
- Maintained a clean and organized display of products in the retail area.
- Processed transactions accurately using point-of-sale systems.
- Educated customers on responsible consumption and effects of various products.
- Managed inventory levels through regular stock checks and restocking efforts.
Asistant Administrator
Quorum Management
Bayamon, Puerto Rico
01.2023 - 10.2024
- Maintained and organized electronic filing systems for easy access.
- Performed data entry tasks into company database system on a daily basis.
- Oversaw inventory purchases, restocking, and organization.
- Maintained office supplies inventory by checking stock levels and ordering new materials when needed.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- In charge of supervising employees to enhance workflow efficiency and collaboration.
Hostess | Sales Representative
STK Condado
San Juan, Puerto Rico
01.2022 - 12.2023
- Customer service and hospitality
- Upselling and guest interaction
- Open table reservation management
- Greeted and seated guests promptly in a high-end dining environment.
- Assisted guests with menu inquiries and provided recommendations as needed.
- Monitored dining room atmosphere, adjusting lighting and music for optimal ambiance.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor's Degree - Business Administration - Marketing Concentration
University of Puerto Rico - Bayamón Campus
Bayamón, Puerto RicoSkills
- Bilingual (Spanish & English)
- Proficient in Microsoft Office, power point, micro soft word
- Responsable
- Proficient in social media platforms
- Strong verbal and written communication skills
- Leadership
- Ability to work under pressure
- Customer service and satisfaction
- Creative skills
- Organized
- Multitasking and organization
- Staff management
- Staff supervision
- Customer service
Timeline
Assistant Manager/Budtender
Executive Cannabis
01.2024 - Current
Asistant Administrator
Quorum Management
01.2023 - 10.2024
Hostess | Sales Representative
STK Condado
01.2022 - 12.2023
Bachelor's Degree - Business Administration - Marketing Concentration
University of Puerto Rico - Bayamón Campus