Offering strong foundation in customer service and teamwork, ready to learn and grow in dynamic environment. Ready to use and develop customer service and teamwork.
2
Languages
18
years of professional experience
Work History
Head Housekeeper
7 Years 8 Months
Your Favorite Housekeeper | West (Remote) | 01.2019 - Current
Developed training programs for new staff, enhancing team efficiency and service quality.
Implemented inventory management system, optimizing supply usage and reducing waste.
Coordinated schedules for housekeeping staff, maximizing workforce productivity and coverage.
Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
Placed orders for housekeeping supplies and guest toiletries.
Certified Nursing Assistant
1 Year 4 Months
Avamere Rehabilitation Centre | Brighton Co. | 10.2014 - 02.2016
Monitored vital signs and reported changes to nursing staff promptly.
Collaborated with interdisciplinary teams to develop individualized care plans.
Educated patients and families on health management and rehabilitation strategies.
Trained new nursing assistants on protocols and best practices effectively.
Maintained cleanliness and safety standards in patient care areas consistently.
Front Desk
5 Years 7 Months
Asian Human Services | Broadway, Chicago | 11.2008 - 06.2014
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.