Areli Nieves
Toa Baja
Summary
Enthusiastic to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the PREPA services give to Puerto Rico today. Motivated, continue to learn, grow and excel at the Corporation.
Overview
5
5
years of professional experience
Work History
OFFICE SYSTEMS ASSISTANCE
Department Of Treasury, Financial Statements Offic
06.2021 - Current
- Clerical Job - MS Office 365 programs.
- Process and receive government agencies letters.
- Participate in team-building activities to enhance working relationships.
- Carrie out day duties accurately and efficiently.
- Learn quickly new skills and apply them to daily tasks, improving efficiency and productivity.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Maintain high levels of customer retention through consistent follow-up and proactive problem solving.
- Serve customers and followed outlined steps of service.
- Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
- Maintain excellent attendance record, consistently arriving to work on time.
OFFICE CLERK II T&D
Puerto Rico Electric Power Authority
04.2019 - 05.2021
- Clerical Job.
- Use Storms, Asset Suite, Oracle - Kronos, MS Office 365 programs.
- Attend coworkers.
- Review the diary reports of the Section employees and enter the data into the Storms program and prepare payment of allowances checks.
- Carry out inventory of materials and equipment in the area.
- Identify issues, analyze information and provide solutions to problems.
- Carry out day duties accurately and efficiently.
- Applied daily tasks, to improve efficiency and productivity everyday.
- Maintain excellent attendance record, consistently arriving to work on time.
Education
BBA - Human Resources Management - Minor
American University of Puerto Rico
BBA - Business Administration And Management
American University of Puerto Rico
Bayamón, Puerto Rico06.2016
Skills
- Secretarial Procedures and Computer Skills
- MS Office 2010 (Word, Excel, Power Point, Access, Publisher and Outlook)
- Excellent Communication
- Flexible and Adaptable
- Interpersonal Communication
- Teamwork and Collaboration
- Attention to Detail
- Self-Motivated
- Multitasking Abilities
- Written Communication
- Organization and Time Management
Timeline
OFFICE SYSTEMS ASSISTANCE
Department Of Treasury, Financial Statements Offic
06.2021 - Current
OFFICE CLERK II T&D
Puerto Rico Electric Power Authority
04.2019 - 05.2021
BBA - Human Resources Management - Minor
American University of Puerto Rico
BBA - Business Administration And Management
American University of Puerto Rico
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