ARIANA IVONNE LOPEZ MORALES
Rincon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Driven leader and bilingual communicator with proven expertise in customer service and problem-solving. Demonstrated exceptional teamwork and collaboration, ensuring smooth workflow and positive work environment.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
01.2019 - 05.2024
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Intern Supervisor
Subway
02.2023 - 03.2023
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.
- Demonstrated adaptability by cross-training in various roles within the store to ensure adequate coverage during staff absences or high-volume periods.
Education
High School Diploma -
Manuel Garcia Perez
Rincon05.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Store Opening and Closing
- Punctual
- Leadership
- Creative
- Bilingual
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Intern Supervisor
Subway
02.2023 - 03.2023
Sandwich Artist
Subway
01.2019 - 05.2024
High School Diploma -
Manuel Garcia Perez
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