Ariel Andres Moreno Medina
Ponce
Summary
Motivated and bilingual professional seeking an opportunity to apply my experience in customer service and team coordination, while gaining new skills to grow as a well-rounded and effective professional.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
Ponce
10.2023 - 11.2024
- Ensured efficient shift operations while maintaining high standards of customer service
- Managed opening and closing duties, including cash handling and financial reporting
- Addressed and resolved team conflicts to promote a positive and productive work environment
Assistant Manager
Live Audio Performance
Ponce
01.2021 - 10.2022
- Coordinated team members and technical equipment for live events
- Oversaw event execution, ensuring customer needs were met with excellence
- Maintained direct communication with clients and production staff to fulfill all requests
Education
Bachelor’s Degree - Accounting
Pontifical Catholic University of Puerto Rico
Ponce, Puerto Rico05.2026
Skills
- Bilingual: Spanish & English
- Strong Communication
- Leadership & Team Management
- Technical Coordination
- Customer Service
- Financial analysis
- Customer service
- Microsoft Excel
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Team Leader
Chick-fil-A
10.2023 - 11.2024
Assistant Manager
Live Audio Performance
01.2021 - 10.2022
Bachelor’s Degree - Accounting
Pontifical Catholic University of Puerto Rico