Arleen Quinones
Carolina
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Coordinator
JMarket Services Llc.
04.2020 - 05.2025
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Accomplished multiple tasks within established timeframes.
Billing Specialist
Xerox Caribbean
02.2017 - 12.2019
* Completed reconciliation of accounts.
* Expert in handling Medicare processes.
*Handled account management for social security administration.
Area Manager
Combined Insurance Company Of America-Head Office
06.2011 - 11.2016
- Transformed underperforming teams into productive, profitable teams.
- Established territory boundaries and distribution routes to maximize service quality.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Increased overall sales by 30%
Education
Health Cience - San Juan
Instituto Tecnologico De Puerto Rico
San JuanMaster Of Psychology - Online
Baypath University
Eastlongmeadow, Massachusetts Skills
- Project Management
- Verbal and Written Communication
- Business Planning
- Staff Management
- Lead Generation
- Sales and Marketing
- Contract Development and Management
- Team Leadership
- Employee Training
- Schedule Preparation
- Negotiation
- Social Media Platforms
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Limited Working
Certification
HIPAA Certification
Certified Phlebotomist
Timeline
Coordinator
JMarket Services Llc.
04.2020 - 05.2025
Billing Specialist
Xerox Caribbean
02.2017 - 12.2019
Area Manager
Combined Insurance Company Of America-Head Office
06.2011 - 11.2016
Health Cience - San Juan
Instituto Tecnologico De Puerto Rico
Master Of Psychology - Online
Baypath University