Summary
Overview
Work History
Education
Skills
Certification
Introduction Pharmacy Practice Experience
Advanced Pharmacy Practice
Timeline
Generic

Arlene Fontanillas

Guaynabo

Summary

To become a valuable asset to a company who needs a person willing to work efficiently and attain the necessary skills for succeeding a pharmacy related career and other personal achievements. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pharmacy Postgraduate Intern Grad

Walgreens
02.2022 - 03.2023
  • Supported workflow of the pharmacy
  • Enhanced customer experience
  • Counseled patients, and answer their questions
  • Maintains current knowledge of information technology such as StoreNET, Patient Portal and Intercom plus to provide support to customers as well as pharmacy staff
  • Compliance with drug dispensing procedures
  • Fill prescriptions and check inventory

Pharmacy Technician

St. Jesus Pharmacy
08.2022 - 12.2022
  • Customer service, and cashier
  • Filled, prepared, and delivered prescriptions
  • Experience with RX30 pharmacy platform program
  • Performed 'Medication Therapy Management' (MTM) calls to enhance patient's medication adherence, and prevent duplication therapy.

Infectious Disease-Acute Care

SBH Health System
05.2022 - 07.2022
  • Monitored patients including laboratory and physical assessment, prioritized drug therapy problems, patient follow-up documentation and evaluation, addressed patient outcomes.

Internal Medicine

Brooklyn Hospital Center
02.2022 - 04.2022
  • Delivered COVID-19 immunizations, patient monitoring including laboratory and physical assessment, prioritized drug therapy problems, patient follow-up documentation and evaluation, addressed patient outcomes
  • Optimized antimicrobial therapy in patients.

Retail Pharmacy Practice

Heritage Pharmacy & Surgical Supplies
09.2019 - 11.2019
  • Processed new and refilling prescriptions, provided patient care to a diverse population, counseled patients on prescription, non-prescription, and herbal medications
  • Business metrics and managed business operations at a community pharmacy setting.

Pharmacy Technician

St. Jesus Pharmacy
02.2019 - 10.2019
  • Customer service, and cashier
  • Filled, prepared, and delivered prescriptions
  • Experience with RX30 pharmacy platform program.

Sterile Compounding

Mount Sinai - St. Luke's Roosevelt Hospital Center
08.2019 - 09.2019
  • Prepared intravenous admixtures, parental chemotherapeutic agents, and TPN products.

Community

Walgreens Specialty Pharmacy
07.2019 - 08.2019
  • Provided primary patient care, therapy management for Transplant, HIV, HCV, HCB, Oncology, Cystic Fibrosis and Auto-Immune disease state
  • Followed-up laboratory results and patient medication histories for prescription process
  • Maintained and restocked pharmacy inventory.

Cardiology- Acute Care

Mount Sinai St. Luke's Roosevelt Hospital Center
04.2019 - 05.2019
  • Identified and prioritized drug therapy problems, developed patient-specific care plans that addressed desired patient outcomes, patient monitoring including physical and laboratory assessment, and follow-up evaluation and documentation
  • Counseled patients on the appropriateness use of medications before discharged
  • Provided drug information to health care professionals.

Ambulatory Care

BronxCare Special Care Center
02.2019 - 04.2019
  • Managed medication therapy for patients with chronic diseases, monitored patient therapeutic outcomes
  • Provided drug information to patients and health care professionals, and participated in patient counseling sessions.

Institutional Pharmacy Intern

BronxCare Special Care Center
01.2019 - 02.2019
  • Attended Quality Assurance Committee, billing for medications, performed calls to follow up patients' appointments, counseled patients regarding their medication, filled unit dose cassettes, trained in electronic health records, and quality of patient data.

Quality Analyst

The College Board
08.2014 - 06.2015
  • Non-profit organization in Puerto Rico
  • University admission test preparation center, and headquarters office
  • Quality control group team member
  • Reviewed data to determine if it meets the quality parameter standards
  • Quality control document inspection that outline a specification checklist
  • Classified, and reported quality defects
  • Measured, tested, examined the features of a process product
  • Compared findings with specific rules, and regulations
  • Conducted final review test before delivered to the students.

Biotechnology Operator

Lilly del Caribe, Inc.
08.2011 - 06.2015
  • Collecting aseptic samples
  • Performed on-line HPLC tasks
  • Performed column packing for process-scale chromatography
  • Maintain records and clean production areas to comply with regulatory requirements, good manufacturing practices, and standard operating procedures.

Education

Doctor of Pharmacy -

Touro College of Pharmacy
New York, NY
09.2022

Certified Professional in Healthcare Risk Management -

Inter American University of Puerto Rico
San Juan, Puerto Rico
12.2014

Bachelor's Degree in Science - Biology

Inter American University of Puerto Rico
San Juan, Puerto Rico
05.2010

Skills

  • Proficient in Windows, Mac OS, Excel, Word, PowerPoint, and
  • Followed good manufacturing practices, procedures, and regulations
  • Fully Bilingual (English and Spanish)

Certification

  • Puerto Rico Pharmacist Licensure, Puerto Rico Board of Pharmacy, 03/2023, present
  • Pharmacy Intern License, New York State Board of Pharmacy, 097130, 06/2017, 06/2024
  • APhA Pharmacy-Based Immunization Delivery, Immunization training, 07/2019, present

Introduction Pharmacy Practice Experience

  • 03/2018, 04/2018, Institutional Pharmacy Intern, Mount Sinai, Chelsea, New York, Yolanda Rodriguez, PharmD, Reviewed and evaluated medication orders, Maintained inventory, Prepared sterile products, Maintained cassette bin labels, Prepackages and label medications, Filled unit dose cassettes, Assisted in the maintenance of records
  • 02/2018, 03/2018, Community Pharmacy Intern, Duane Reade, New York, New York, Richard Leong, PharmD, Prepared and dispensed prescription orders, Managed inventory, Counseled patients regarding prescription, and OTC products, Communicated with healthcare providers, Answered phone calls, Record keeping, Pharmacy cleaning maintenance, Performed blood pressure assessment to customers, Collaborated with pharmacy technicians

Advanced Pharmacy Practice

  • 01/2019, 02/2019, Institutional Pharmacy Intern, BronxCare Special Care Center, Bronx, New York, Geoffrey Lord, PharmD, Attended Quality Assurance Committee, Billing for medications, Performed calls to follow up patients' appointments, Counseled patients regarding their medication, Filled unit dose cassettes, Trained in electronic health records, and quality of patient data
  • 02/2019, 04/2019, Ambulatory Care, BronxCare Special Care Center, Bronx, New York, Selisha Samaria, PharmD, Managed medication therapy for patients with chronic diseases, Monitored patient therapeutic outcomes, Provided drug information to patients and health care professionals, Participated in patient counseling sessions
  • 04/2019, 05/2019, Cardiology- Acute Care, Mount Sinai St. Luke's Roosevelt Hospital Center, New York, New York, Amy Zhe Wang, PharmD, MBA, BCPS, Identified and prioritized drug therapy problems, Developed patient-specific care plans that addressed desired patient outcomes, Patient monitoring including physical and laboratory assessment, Follow-up evaluation and documentation, Counseled patients on the appropriateness use of medications before discharged, Provided drug information to health care professionals
  • 07/2019, 08/2019, Community, Walgreens Specialty Pharmacy, New York, New York, Soo Jung, RhP, Provided primary patient care, therapy management for Transplant, HIV, HCV, HCB, Oncology, Cystic Fibrosis and Auto-Immune disease state, Followed-up laboratory results and patient medication histories for prescription process, Maintained and restocked pharmacy inventory
  • 08/2019, 09/2019, Sterile Compounding, Mount Sinai - St. Luke's Roosevelt Hospital Center, New York, New York, Pascal Kolak, PharmD, MS, MPA, Prepared intravenous admixtures, parental chemotherapeutic agents, and TPN products
  • 09/2019, 11/2019, Retail Pharmacy Practice, Heritage Pharmacy & Surgical Supplies, New York, New York, Benjamin Onwudiwe, RhP, Processed new and refilling prescriptions, Provided patient care to a diverse population, Counseled patients on prescription, non-prescription, and herbal medications, Managed business operations at a community pharmacy setting
  • 02/2022, 04/2022, Internal Medicine, Brooklyn Hospital Center, New York, New York, Justin Andrade, PharmD, BCIDP, Delivered COVID-19 immunizations, Patient monitoring including laboratory and physical assessment, Prioritized drug therapy problems, Patient follow-up documentation and evaluation, Addressed patient outcomes, Optimized antimicrobial therapy in patients
  • 05/2022, 07/2022, Infectious Disease-Acute Care, SBH Health System, New York, New York, Debra Willner, PharmD, PGY1, PGY2, Monitored patients including laboratory and physical assessment, Prioritized drug therapy problems, Patient follow-up documentation and evaluation, Addressed patient outcomes

Timeline

Pharmacy Technician

St. Jesus Pharmacy
08.2022 - 12.2022

Infectious Disease-Acute Care

SBH Health System
05.2022 - 07.2022

Pharmacy Postgraduate Intern Grad

Walgreens
02.2022 - 03.2023

Internal Medicine

Brooklyn Hospital Center
02.2022 - 04.2022

Retail Pharmacy Practice

Heritage Pharmacy & Surgical Supplies
09.2019 - 11.2019

Sterile Compounding

Mount Sinai - St. Luke's Roosevelt Hospital Center
08.2019 - 09.2019

Community

Walgreens Specialty Pharmacy
07.2019 - 08.2019

Cardiology- Acute Care

Mount Sinai St. Luke's Roosevelt Hospital Center
04.2019 - 05.2019

Pharmacy Technician

St. Jesus Pharmacy
02.2019 - 10.2019

Ambulatory Care

BronxCare Special Care Center
02.2019 - 04.2019

Institutional Pharmacy Intern

BronxCare Special Care Center
01.2019 - 02.2019

Quality Analyst

The College Board
08.2014 - 06.2015

Biotechnology Operator

Lilly del Caribe, Inc.
08.2011 - 06.2015

Doctor of Pharmacy -

Touro College of Pharmacy

Certified Professional in Healthcare Risk Management -

Inter American University of Puerto Rico

Bachelor's Degree in Science - Biology

Inter American University of Puerto Rico
Arlene Fontanillas