Arleska M. Marchany Pagan
Cabo Rojo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Soldier
Army
Puerto Rixo
07.2023 - Current
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Secured and protected military property, assets, and personnel.
Customer Greeter
Triangle Dealers
Puerto Rico
03.2022 - Current
- Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
- Supported store operations through efficient organization of promotional materials and signage.
- Ensured a positive first impression for customers with friendly greetings and prompt assistance.
- Managed customer inquiries, directing them to appropriate departments or staff members for further help.
Customer Service Representative
Church's Chicken
Puerto Rico
09.2020 - 02.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelor's Degree In Instrumental Musical Education - Music Education
Universidad Interamericana De Puerto Rico
San German, Puerto Rico05.2018
Skills
- Squad Leadership
- Risk Assessments
- Positive Attitude
- Equipment Maintenance
- Critical Thinking
- Teamwork and Loyalty
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Soldier
Army
07.2023 - Current
Customer Greeter
Triangle Dealers
03.2022 - Current
Customer Service Representative
Church's Chicken
09.2020 - 02.2022
Bachelor's Degree In Instrumental Musical Education - Music Education
Universidad Interamericana De Puerto Rico