Summary
Work History
Education
Skills
Timeline
Generic

Aryam L Lourido-Vidal

Florida

Summary

Dynamic Manager on Duty at Auto Piezas De Florida, Inc, excelling in customer service and staff development. Leveraged analytical thinking and computer skills to enhance team performance and customer satisfaction, ensuring a significant increase in repeat business. Demonstrated exceptional coaching abilities and a commitment to professional excellence.

Work History

Manager on Duty

Auto Piezas De Florida, Inc
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

MBA - Leadership & Strategic Management

Ana G Mendez
Barceloneta PR
06.2014

BBA - Industrial Management

Inter American Unicersity of PR
Bayamon PR
06.2000

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency
  • Computer skills
  • Professional and courteous
  • Teamwork and collaboration
  • Analytical thinking
  • Coaching and mentoring
  • Verbal and written communication

Timeline

Manager on Duty

Auto Piezas De Florida, Inc

MBA - Leadership & Strategic Management

Ana G Mendez

BBA - Industrial Management

Inter American Unicersity of PR
Aryam L Lourido-Vidal