Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Alemany

San Juan

Summary

Energetic, excellent organization, communication and relationship building skills. Articulate and Fully bilingual in English and Spanish.

Overview

9
9
years of professional experience

Work History

Pharmacy Care Coordinator

Optum RX
06.2024 - 03.2025
  • Assisted patients with refilling their medications, converting their day-supply, and transferring them to mail-order pharmacies.

Associate Customer Service Representative

Liberty Mutual Insurance Company
06.2022 - 04.2024
  • Dealt with work-comp insurance (paid for medications the adjuster authorized), dealt with pharmacies, adjusters, patients, and doctor's offices, and the middle person b/w the adjuster and the pharmacies.

Senior Claims Processing Specialist

AWPRX
01.2017 - 03.2022
  • Created claims for Commercial Auto Incidents, General Liability, Property, and mainly Work Compensation, answered Inquiry questions in relation to claims, provided contact information for adjusters when requested, and dealt with them one-on-one.

Front Desk Receptionist

Servco Appliances
06.2016 - 07.2017
  • Received calls, and signed-off on packages, scheduled appointments for business customers as well as residential customers, filed Reports, and processed payments.

Education

Seminole State College
Lake Mary, FL

High School Diploma -

Lake Mary High School
Lake Mary, FL
05-2009

Skills

  • Strong Interpersonal Skills
  • Multi-line Phone System
  • Detail-Oriented
  • Data Entry
  • Microsoft
  • Problem Solving
  • Outlook 365

Timeline

Pharmacy Care Coordinator

Optum RX
06.2024 - 03.2025

Associate Customer Service Representative

Liberty Mutual Insurance Company
06.2022 - 04.2024

Senior Claims Processing Specialist

AWPRX
01.2017 - 03.2022

Front Desk Receptionist

Servco Appliances
06.2016 - 07.2017

Seminole State College

High School Diploma -

Lake Mary High School

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Ashley Alemany