Ashley M. Diaz-Irizarry
Río Grande,PR
Summary
Motivated and results-driven professional seeking to contribute my leadership, organizational, and customer service expertise in a dynamic environment. My goal is to leverage my experience to support organizational success while continuing to expand my skills and professional growth.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Hot Topic
Carolina, USA
06.2018 - Current
- Supervise and coach employees
- Provide excellent customer service
- Oversee store operations and scheduling
- Administer and restock merchandise inventory
- Manage interviews, hiring, and new hire training
- Handle loss prevention inventory
Sales Lead Supervisor
Invicta Store
Carolina, USA
02.2019 - 03.2020
- Managed store and kiosk operations
- Supervised and coached employees
- Met and exceeded sales goals
- Conducted inventory management
- Processed credit applications
- Ensured loss prevention protocols
Sales Associate
Dufry PR
Carolina, USA
10.2016 - 05.2018
- Delivered excellent customer service
- Handled cash transactions
- Maintained organized store areas
- Surpassed daily sales goals
Sales Associate
Burlington Coat Factory
Canóvanas, USA
06.2014 - 09.2016
- Provided customer service across departments
- Operated registers at checkout and layaway
- Prepared store for morning customers
- Restocked products and maintained organization
- Supported team members
Sales Associate
The Children’s Place
Canóvanas, USA
06.2011 - 01.2012
- Improved sales to meet and surpass goals
- Assisted customers with purchases
- Managed cash and inventory
- Ordered stock and updated shelves
Education
Liberal Arts - Some College Coursework
Polk State College
Winter Haven, FLHigh School Diploma -
Pedro Falú Orellano
Río Grande, PRSkills
- Leadership and team supervision
- Customer service
- Inventory management
- Loss prevention
- Report preparation
- Data entry
- Document accuracy
- Communication
- Organizational skills
- Mathematical skills
- Proficient in multiple computer platforms
References
Available upon request.
Languages
Spanish
First Language
English
Upper Intermediate
B2
Timeline
Sales Lead Supervisor
Invicta Store
02.2019 - 03.2020
Assistant Manager
Hot Topic
06.2018 - Current
Sales Associate
Dufry PR
10.2016 - 05.2018
Sales Associate
Burlington Coat Factory
06.2014 - 09.2016
Sales Associate
The Children’s Place
06.2011 - 01.2012
Liberal Arts - Some College Coursework
Polk State College
High School Diploma -
Pedro Falú Orellano