Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Team Leader
Panera Bread
10.2021 - Current
Developed effective improvement plans in alignment with goals and specifications.
Held weekly team meetings to inform team members on company news and updates.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Mentored and guided employees to foster proper completion of assigned duties.
Manager
McDonald's
01.2016 - 03.2020
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Managed senior-level personnel working in marketing and sales capacities.
Education
High School Diploma -
Carmen Belen High School
Juana Diaz,
05.2015
Skills
Account Management
Expectation setting
Goal Setting
Logistics Coordination
Timeline
Team Leader
Panera Bread
10.2021 - Current
Manager
McDonald's
01.2016 - 03.2020
High School Diploma -
Carmen Belen High School
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