I am seeking a position in which through my knowledge and experience I can help obtain organizational goals and objectives while expanding my professional growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Grant Analyst
ICF (Inner City Funds)
Guaynabo, Puerto Rico
12.2022 - Current
Assisting all eligible sub-recipients under FEMA's Public Assistance program involves thorough analysis and review of their submitted information to ensure compliance with FEMA regulations. Daily tasks include communicating with sub-recipients to gather necessary documentation for requests for reimbursement. Additionally, responsibilities entail creating, uploading, and submitting Requests for Reimbursement through COR3's software DRS for various expenses related to employee labor, equipment/material usage, and contracted services utilized for Hurricane Maria recovery efforts. The role also demands adept management of multiple engagements concurrently, with careful administration of budgeted hours allocated for each engagement.
Executive Director
Monat Global
07.2019 - 03.2022
Independent seller of beauty products and ran a team of more than 100 sellers
Maintained current customer database while developing new business
Organized accounts and implemented monthly management/strategies systems
Prioritized daily workflows, including training calls, content, and sales-related inquiries.
Professional Volleyball Player
Istres, Professional Volleyball Team
Istres
08.2018 - 05.2019
Professional Volleyball Player
Tile Installation Coordinator
Xterra Group
San Juan
01.2017 - 05.2018
Managed time and materials for customer tile installation including calculating measurements and contracting workers.
Managed Public Relations through company’s social media.
Special Projects Clerk
Comisión Estatal de Elecciones
San Juan
05.2016 - 12.2016
Secretarial duties at the Commissioner's Office
Processed special license of all the non-elected commissioners of the Primary Elections
Professional Volleyball Player
Changas de Naranjito, Professional Volleyball Team
Naranjito
01.2016 - 03.2017
Professional Volleyball Player
Professional Volleyball Player
Markopoulo, Professional Volleyball League
Athens
08.2015 - 01.2016
Professional Volleyball Player
Marketer and Concierge
Wyndham Vacation Ownership
Rio Grande
06.2014 - 05.2015
Arranged special accommodations for guests to enhance visitor experiences.
Scheduled deliveries of flowers, gifts and balloons and made guest reservations for spa services and dining.
Facilitated research of local venues, restaurants and visitor spots per guest requests.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Scheduled tours reservations, kids club information, daily rates, room reports, and driving directions to different places
Also marketing all guest for the timeshare information.
Customer Assistant
Enterprise Rent-A-Car
Rio Grande
01.2014 - 05.2014
Helped with reservations, customer assistant, renting vehicles including opening and closing contracts, and helped with branch administration.
Professional Volleyball Player
Criollas de Caguas, Volleyball Team
Caguas
01.2014 - 05.2015
Professional Volleyball Player
Staff Member
Fayetteville Arkansas Special
Arkansas
06.2012 - 06.2013
In the organization Feed My starving Children, Prepared meal bags to be distributed among underprivileged communities.
Cashier and Mail Distributor
Centro Cheque Gurabo
Gurabo
06.2010 - 07.2011
( Christmas and Summer Break) Changed checks and in charge of the cash register, sold money orders, processed money grams, customer service claims, sorted and distributed mail.
Education
Bachelor of Arts - Communications
University of Arkansas
Fayetteville, Arkansas
12.2013
California State University Long Beach
Long Beach, California
08.2010
High School Diploma - General Studies
Colegio Católico Notre Dame
Caguas, Puerto Rico
05.2010
Skills
Team Leadership, Training and Development
Data analysis abilities
Quality Evaluation
Invoice Verification
Client Relationship Development
Comparative analysis
Budget coordination
Attention to Detail
Analytical Thinking
Interpersonal Skills
Continuous Improvement
Task Prioritization
Relationship and Team Building
Judgement and Decision Making
Upbeat and Positive Personality
Customer Service
Data Entry
Calm and Professional Under Pressure
Verbal and Written Communication
Customer Account Management
Multitasking and Prioritization
Adaptive Team Player
Translation and Interpretation Services
Inbound and Outbound Calling
Languages
Fully bilingual (Spanish and English)
Certification
Project Management Fundamentals (Certification)
Real Estate Broker C-25578
Timeline
Grant Analyst
ICF (Inner City Funds)
12.2022 - Current
Executive Director
Monat Global
07.2019 - 03.2022
Professional Volleyball Player
Istres, Professional Volleyball Team
08.2018 - 05.2019
Tile Installation Coordinator
Xterra Group
01.2017 - 05.2018
Special Projects Clerk
Comisión Estatal de Elecciones
05.2016 - 12.2016
Professional Volleyball Player
Changas de Naranjito, Professional Volleyball Team