Ashley P Ortiz Acosta
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Admission Officer
NUC University
Yauco, Puerto Rico
05.2024 - Current
- Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
- Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
- Maintained contact with accepted students throughout enrollment process, offering guidance and support as needed before arrival on campus.
- Facilitated campus tours for prospective students, showcasing the university''s facilities and resources.
- Processed applications in a timely manner, meeting deadlines while maintaining attention to detail in reviewing applicant materials.
JCPenny
Sales Associates
Ponce
10.2022 - 12.2023
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
Administrative Assistant
Section 8 Program-HUD
Sabana Grande, Puerto Rico
09.2017 - 06.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Executed record filing system to improve document organization and management.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts - Liberal Arts And General Studies
Pontifical Catholic University of Puerto Rico
06.2018
Skills
- Schedule Management
- Strong Organizational Skills
- Ease with Computers and Technology
- Self-Motivated
- Organization and Time Management
- Decision-Making
- Problem-Solving
- Attention to Detail
- Adaptability and Flexibility
Languages
Spanish
Proficient
C2
English
Upper intermediate
B2
Timeline
Admission Officer
NUC University
05.2024 - Current
JCPenny
Sales Associates
10.2022 - 12.2023
Administrative Assistant
Section 8 Program-HUD
09.2017 - 06.2022
Bachelor of Arts - Liberal Arts And General Studies
Pontifical Catholic University of Puerto Rico