Ashlie Rodriguez Torrens
Fajardo
Summary
Dynamic professional with extensive experience as a Supervisor Special Agent at El Conquistador, excelling in staff management and training. Achieved a significant reduction in worker accidents through enhanced safety protocols. Proven ability to foster teamwork and optimize logistics, ensuring operational excellence and superior customer service in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Supervisor Special Agent
El Conquistador
03.2021 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Supervised vessel docking and undocking operations to ensure safe harboring practices.
- Coordinated logistics for cargo handling, optimizing loading schedules and minimizing turnaround time.
- Promoted a positive work environment by addressing employee concerns promptly and fostering teamwork.
- Managed team of 18 to facilitate domestic and international shipments.
- Organized special events at the marina that engaged guests while showcasing available amenities.
- Communicated and coordinated with 5 departments to verify operational peak performance.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Coordinated emergency response efforts effectively, minimizing damage and ensuring guest safety during adverse weather events.
- Implemented staff training programs, leading to improved performance and increased work proficiency.
- Hired and trained new personnel in safety practices, employer policies, performance requirements and job duties.
- Prepared contracts, invoices, and shipping documents.
Geriatric Nurse
Golden Age
02.2017 - 12.2020
- Administered medications and monitored vital signs for elderly patients, ensuring timely and accurate care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Educated families on disease management and caregiving techniques, enhancing overall patient support systems.
- Implemented infection control protocols, improving patient safety and reducing hospital-acquired infections.
Nurse
San Jorge Children's Hospital
03.2015 - 06.2016
- Administered medications and monitored patient responses to ensure effective treatment plans.
- Collaborated with healthcare teams to develop individualized care strategies for diverse patient populations.
- Educated patients and families on health management, improving patient compliance and understanding of care instructions.
- Conducted thorough assessments and documented patient histories to support accurate diagnoses and treatment decisions.
Education
Bachelor of Science - Nurse
National University College
Rio Grande, Puerto Rico07-2014
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Inventory control
- Staff discipline
- Project management
Timeline
Supervisor Special Agent
El Conquistador
03.2021 - Current
Geriatric Nurse
Golden Age
02.2017 - 12.2020
Nurse
San Jorge Children's Hospital
03.2015 - 06.2016
Bachelor of Science - Nurse
National University College
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