Ashly Saldarriaga
Elizabeth
Summary
Supervisor at Forever 21 with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring, I effectively motivated staff while implementing efficient workflows. My strong leadership and active listening abilities led to timely resolutions of customer inquiries, fostering a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Supervisor
Forever 21
09.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associate of Arts - English
Union College
Cranford 12-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Public speaking
- Active listening
- Task prioritization
- Teamwork
Languages
Spanish, English, Portuguese
Native language
Timeline
Supervisor
Forever 21
09.2022 - Current
Associate of Arts - English
Union College
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