Alemaris Collazo González
Bayamón
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Work Study Student
Farmacia Lago Vista
Toa Baja
07.2021 - 01.2022
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Sold lottery tickets and game licenses.
- Checked identification for proof-of-age for tobacco sales.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Fielded phone calls, took messages and directed callers to appropriate personnel.
Education
Bachelor of Science - Biology Human Approach
University of Puerto Rico in Bayamón
Bayamón, Puerto Rico05.2024
High School Diploma -
Specialised High School University Gardens
San Juan, Puerto Rico07.2020
Skills
- Prioritization and Time Management
- Team Collaboration
- Self-Motivated
- Flexible and Adaptable
- Cleaning and Sanitizing
- Reliable and Responsible
- Price Identification
- Cash Handling
- Customer Transactions
- Payment Processing
- Product Location
- Honest and Ethical
- Customer Relations
- Cooperative Attitude
- Credits and Refunds
- Cash Register Operations
- Gift Wrapping
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Work Study Student
Farmacia Lago Vista
07.2021 - 01.2022
Bachelor of Science - Biology Human Approach
University of Puerto Rico in Bayamón
High School Diploma -
Specialised High School University Gardens