BEATRIZ BURGOS
Barceloneta
Summary
Motivated individual with experience in customer service, sales and management. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
23
23
years of professional experience
3
3
Certification
Work History
Account Executive
Assertus
09.2014 - Current
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying company's reputation as trusted partner in their respective industries.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Conducted integrated sales and educational presentations to illustrate value of product or service and tailor call-to-action.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Recorded accurate and efficient records in customer database.
Administrative Manager
Best Medical Billing Solutions
01.2010 - 01.2014
- Medical billing, compliance and audit,
- Provider enrollment and re-credentialing process for Medicare, Advantage, and all other private health insurance
- Compliance and audit- Medical billing and reimbursement process
- Office administration and management
- Skilled at working independently and collaboratively in a team environment.
Administrative Manager
Central Industrial Services Inc
01.2002 - 01.2014
- Supervising office staff and implementing strategies to develop and improve office performance.
- Problem solving of immediate client needs- Administration and management of documentation for company's participation in public and private bids- Project planning, insurance documentation ,purchase orders, and invoicing- decision-making process on daily operations of department.
- Management and control of project permits and their renewal with relevant government agency
- Filing of Puerto Rico Environmental Quality
- Board and EPA documentation for clients and projects
Legal Secretary
Despacho Jurídico de Francisco Seise García
01.2001 - 01.2002
- Provision of legal secretarial support to firm's partners
- Customer Service
- Streamlined office procedures for increased efficiency in handling legal matters.
- Enhanced attorney productivity with proficient management of case files and schedules.
- Reduced errors in legal documents by implementing thorough proofreading processes.
Education
Master Degree - Global Management
University of Phoenix
Guaynabo06.2009
Bachelor's Degree - Business Administration
American University
Manati05.2004
Skills
- High level of management, negotiation and leader ship skills
- Multitasking
- Marketing Management
- Knowledge of Medical Coding
- Technology proficient
- Knowledge of Microsoft Office tools (Word, Excel, PowerPoint)
- Business Growth Opportunities
- Strong Relationships
- Department Development
- Sales Quota Achievement
- Partnership Cultivation
- Consultative Selling Techniques
- Customer Relationship Management
- Contract Negotiation
- Needs Assessment
Certification
AAPC - CPC Boot Camp Medical Audit and Reconciliation CertificationHIPPA Public Law Certification Medical Billing Professional Certification
Timeline
Account Executive
Assertus
09.2014 - Current
Administrative Manager
Best Medical Billing Solutions
01.2010 - 01.2014
Administrative Manager
Central Industrial Services Inc
01.2002 - 01.2014
Legal Secretary
Despacho Jurídico de Francisco Seise García
01.2001 - 01.2002
Master Degree - Global Management
University of Phoenix
Bachelor's Degree - Business Administration
American University
Similar Profiles
Bryan RiveraBryan Rivera
Nurse Anesthetist at Arecibo HealthcareNurse Anesthetist at Arecibo Healthcare
JAFET COLON PEREZJAFET COLON PEREZ
Unit Supply at ArmyUnit Supply at Army
Jan R. Bonet MenayJan R. Bonet Menay
Electrician at Abdiel Rosado RuizElectrician at Abdiel Rosado Ruiz