Hi, I’m
Bernard Peña
Trujillo Alto
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. My background in banking, criminal justice and sports allows me to adjust in different types of settings of different individuals. Also, hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals and Improve as individual, team player and professional.
Overview
9
years of professional experience
Work History
U.S. Marshals Service
Candidate U.S. Marshals Deputy
12.2022 - 05.2023
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed administrative duties until such as: help with inmate paperwork for prison movements and medical updates.
- Helped with the asset forfeiture inventory.
- In the training academy, I was able to assist in the first part of the training for combat tactics training, fire arms, tactical driving, and law enforcement classes.
Citi Group
Client Onboard Analyst 2,
05.2018 - 12.2022
Job overview
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participate and help to complete a Cyber attack exercise, in order to strengthen the company network.
- Responsible for customer interaction, documentation issuance, review, and system setups.
- Managed a portfolio of 60 corporate clients on daily basis.
- Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior
customer service and resolution of customer issues. - Performs day to day management of the account opening and maintenance
processing, including daily management of in-process, pended, and service-related activities, ensuring account opening requirements are
clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high-quality service
to customers and internal partners.
Citi Group
Collateral & Documentation Officer
05.2018 - 07.2022
Job overview
- Partnered with lines of business and others to support efforts to improve collateral performance and timely execution.
- Managed collateral risk by adhering to policies, procedures and regulations.
- Participated in complex collateral management initiatives relative to process and handling improvement.
- Contributed to team success by meeting or exceeding standards for productivity, quality, timeliness and customer.
- Responsible to reviewed collateral documentation, validate documentation and registers on designated platforms according to Citi Policies
and local regulations. - Responsible for the preparation, review and management of client and Citi products Documentation.
- Provided support to ensure that the documentation is duly updated in secure environment.
Banco Popular de Puerto Rico
Subpoena Processing & Legal Research Specialist
10.2014 - 05.2018
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Responsible for providing evidence for the processes of Legal Research.
- The Legal Research unit is the primary unit in document retrieval for legal orders received by the bank.
- This unit is considered a high-volume unit; retrieving approximately over one million
documents a year. - Retrieved documents responsive for subpoena processing compliance on legal orders served upon Banco Popular North America involving the retrieval of documents for customer request via the Branch through a Service Request Portal System.
- Performed account/transaction research especially for acquisition accounts.
- Provided various points on how to research and retrieve methods used in different applications.
Education
Cambridge CollegeGuaynabo, Puerto Rico
Master of Arts from Management of Technology in Cybersecurity
06.2021
Lewis-Clark State CollegeLewiston, Idaho
Bachelor of Arts from Criminal Justice
05.2010
Skills
- Ability to work with or without direct supervision
- Candidate Interviewing
- Detailed Oriented
- Teamwork Oriented
- Customer Service Oriented
- Team Builder
- Bilingual Spanish and English
- Excellent interpersonal and communications skills
Timeline
Candidate U.S. Marshals Deputy
U.S. Marshals Service
12.2022 - 05.2023
Client Onboard Analyst 2,
Citi Group
05.2018 - 12.2022
Collateral & Documentation Officer
Citi Group
05.2018 - 07.2022
Subpoena Processing & Legal Research Specialist
Banco Popular de Puerto Rico
10.2014 - 05.2018
Cambridge College
Master of Arts from Management of Technology in Cybersecurity
Lewis-Clark State College
Bachelor of Arts from Criminal Justice
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