Bescerlee M. Merced
Juncos
Summary
Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.
Overview
8
8
years of professional experience
Work History
HR Executive Assistant
Clifton OBGYN
Clifton
01.2025 - 09.2025
- Tracked employee attendance and leave requests.
- Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
- Provided administrative support for HR projects and initiatives.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Worked with department managers to assess needs.
- Managed scheduling for patient appointments and physician meetings.
- Maintained confidential patient records in compliance with HIPAA regulations.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Organized training sessions for new staff on office protocols and systems.
- Performed data entry tasks into the company's Human Resources Information System.
- Managed inventory of office supplies used by the HR team members.
Human Resources Coordinator
MCS
San Juan , PR
05.2024 - 01.2025
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Managed pre interviews phone screenings.
- Managed employee onboarding to ensure smooth integration into company culture.
- Assisted in the development of training materials for employee development programs.
- Handled confidential information with discretion and sensitivity.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
Administrative Assistant
Central Insulation Mfg
Barceloneta, PR
10.2022 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted in preparing reports and presentations for internal reviews.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Security Officer
Allied Universal Security Services
Barceloneta, PR
12.2019 - 06.2020
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and report suspicious activities or safety hazards.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
FRONT DESK
CLIFTON OBGYN
Clifton, NJ
01.2018 - 06.2019
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
AD COLLAGE
RIO PIEDRAS06.2014
Bachelor of Management -
Caribbean University
Vega BajaSkills
- Conflict resolution techniques
- Bilingual
- Windows Operating System
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Fast and efficient service worker
- Payroll administration
- File organization
Timeline
HR Executive Assistant
Clifton OBGYN
01.2025 - 09.2025
Human Resources Coordinator
MCS
05.2024 - 01.2025
Administrative Assistant
Central Insulation Mfg
10.2022 - 04.2024
Security Officer
Allied Universal Security Services
12.2019 - 06.2020
FRONT DESK
CLIFTON OBGYN
01.2018 - 06.2019
High School Diploma -
AD COLLAGE
Bachelor of Management -
Caribbean University