Beverly Lovos
Guaynabo
Summary
Dynamic retail professional with extensive experience at Macy's, excelling in customer service and merchandising. Proven ability to drive sales through personalized interactions and effective decision-making. Adept at multitasking and cash handling, consistently achieving personal sales goals while fostering positive customer connections. Passionate about creating memorable shopping experiences.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Torrid
San Juan
10.2021 - Current
- Provide an amazing shopping experience that will encourage positive customer connections and loyalty.
- Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales.
Holiday Handler
Macys
San Juan
10.2024 - 01.2025
- Created great customer experiences with personalized sales support.
- Greeted each customer entering store with friendly smile and helpful attitude.
- Offered product suggestions based on customers' needs and preferences.
- Demonstrated product features to potential buyers, highlighting benefits and value.
Retail Associate
Macy's
Tigard
10.2017 - 12.2017
- Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs.
- Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase.
- Handle all returns courteously and professionally.
- Responsible for achieving personal sales goals and Star Reward goals.
Retail Associate
Macy's
San Juan
11.2015 - 01.2016
- Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs.
- Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase.
- Handle all returns courteously and professionally.
- Responsible for achieving personal sales goals and Star Reward goals.
Retail Merchandiser
Macy's
Tigard
10.2014 - 01.2015
- Placement of merchandise on the selling floor or stock area.
- Assist in price changing execution.
- Organize and maintain merchandise in stockrooms, and fill in the selling floor as needed.
- Pull merchandise for online customers and deliver to the designated area on the Receiving Dock.
Education
High School Diploma -
Colegio Angel David
San Juan.PR07.2015
Tourism - tour guide
Universidad interamericana
Fajardo, PRSkills
- Decision Making
- Cash Handling
- Customer Service
- Flexibility
- Multitasking
- Goal-Oriented
- Self-motivation
- Cashier Experience
- Merchandising
Timeline
Holiday Handler
Macys
10.2024 - 01.2025
Retail Sales Associate
Torrid
10.2021 - Current
Retail Associate
Macy's
10.2017 - 12.2017
Retail Associate
Macy's
11.2015 - 01.2016
Retail Merchandiser
Macy's
10.2014 - 01.2015
High School Diploma -
Colegio Angel David
Tourism - tour guide
Universidad interamericana
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