Bianca Arroyo
Carolina
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Brass Tap
Pembroke Pines
07.2024 - 11.2025
- Crafted cocktails and served wine, draft, and bottled beer according to bar recipes.
- Delivered personalized drink recommendations based on customer preferences.
- Stocked ice bins and coolers throughout shifts to ensure service readiness.
- Upheld cleanliness and organization of bar area at all times.
- Trained new bartenders on menu items and service protocols for improved performance.
- Executed opening and closing duties, including restocking supplies effectively.
- Maintained comprehensive knowledge of bar offerings to prepare drinks and suggest food options.
Executive Assistant
Leku Restaurant - China Grill Mgt
Miami
07.2021 - 07.2024
- Handled incoming reservation requests through phone, email, and online booking systems. (Sevenrooms)
- Managed corporate team schedules, including Zoom meetings, appointments, and travel arrangements.
- Maintained organized inventory and records, including permits and employee files.
- Recorded sales reports to support financial management and operational decisions.
- Created EOTM reports using data from sales, inventory records, labor costs, and financial transactions.
- Facilitated onboarding processes for new employees to ensure smooth integration.
- Assisted with front-of-house operations tasks as needed to maintain service quality.
- Executed errands such as picking up supplies and making weekly bank deposits.
Lead Hostess
Papi Steak
Miami Beach
11.2020 - 07.2021
- Greeted and welcomed guests with professionalism and warmth.
- Managed guest reservations and walk-ins, ensuring efficient seating and minimal wait times.
- Handled guest inquiries, concerns, and special requests promptly.
- Supervised hostess team, training new members on procedures and service standards.
- Coordinated with dining room staff for accurate table assignments.
Private Nanny
Private Employer
Miami
06.2019 - 11.2021
- Ensured constant supervision of children to maintain safety and well-being.
- Handled light household chores related to child care, including meal cleanup and laundry.
- Provided transportation for children to school, extracurricular activities and appointments.
- Adapted to family needs by working evenings, weekends, or holidays as required.
Education
Major in Psychology - Psychology
Miami Dade College
06.2018
High School Diploma -
G. Holmes Braddock
Miami, FL06.2016
Skills
- Expense reporting and invoice processing
- Calendar management
- Excel proficiency
- Adobe Illustrator expertise
- Wix and Sevenrooms familiarity
Languages
- English
- Spanish
Certification
Responsible Alcohol Vendor (RAV)
References
References available upon request.
Timeline
Bartender
The Brass Tap
07.2024 - 11.2025
Executive Assistant
Leku Restaurant - China Grill Mgt
07.2021 - 07.2024
Lead Hostess
Papi Steak
11.2020 - 07.2021
Private Nanny
Private Employer
06.2019 - 11.2021
Major in Psychology - Psychology
Miami Dade College
High School Diploma -
G. Holmes Braddock