Bianca Marti
Windermere
Summary
Motivated hospitality professional seeking a supervisory role at Rosen Hotels & Resorts where I can deliver exceptional guest experiences, lead teams effectively, and contribute to a high-quality service environment.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
The Grove Resort & Water Park Orlando
Winter Garden
03.2025 - Current
- Greet and manage high volumes of guests in a fast-paced resort environment
- Coordinate seating and wait times to ensure smooth restaurant flow
- Deliver excellent customer service, resolving guest concerns professionally
- Collaborate with team members to maintain a positive guest experience
Retail Sales Associate
Victoria's Secret & Pink
Winter Garden
05.2024 - 02.2025
- Provided personalized customer service and product recommendations
- Maintained store presentation and visual merchandising standards
- Assisted in meeting sales goals and promoting store loyalty programs
Retail Sales Associate
Marshalls & HomeGoods
Winter Garden
02.2023 - 07.2024
- Assisted customers and handled transactions efficiently
- Organized merchandise and maintained store cleanliness
- Worked in a fast-paced retail environment with strong teamwork
Daycare Assistant
Cupeyville School
Cupey
09.2022 - 03.2023
- Supervised and cared for children in a safe environment
- Developed communication and problem-solving skills
- Assisted with daily activities and maintained organization
Education
Associate of Arts -
Valencia College
Orlando Fl05-2026
Skills
- Customer Service Excellence
- Team Leadership & Collaboration
- Communication Skills
- Time Management
- Problem-Solving
- Hospitality Operations
Languages
Spanish
Native
Native
Timeline
Restaurant Hostess
The Grove Resort & Water Park Orlando
03.2025 - Current
Retail Sales Associate
Victoria's Secret & Pink
05.2024 - 02.2025
Retail Sales Associate
Marshalls & HomeGoods
02.2023 - 07.2024
Daycare Assistant
Cupeyville School
09.2022 - 03.2023
Associate of Arts -
Valencia College