Bianca Carolina Campos Santiago
Toa Alta
Summary
Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, chemical peels, laser hair removal and facials. Hardworking and passionate job seeker with strong organizational skills eager to secure Medical Esthetician position. Ready and determined to keep learning and growing as a professional in the industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Plastic Surgery Institute Dr.Rodriguez Terry
Medical Aesthetician
Santurce
05.2022 - 08.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Medical Aesthetician
Blu Room SPA
Guaynabo
10.2021 - 04.2022
- Executed laser hair removal and microdermabrasion procedures.
- Performed over 20+ facials, chemical peels and laser hair removal procedures per week.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
- Performed special anti-oxidant, acne and microdermabrasion facial services.
- Provided clients with knowledge of all cosmetic services being provided.
- Informed guests of appropriate products available to increase retail sales.
- Discussed procedures and treatment options with clients.
- Advised clients on proper home-care regimens.
- Welcomed clients arriving for appointments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Administered treatments such as Hydra Facial MD and Oxygen Rx- Circardia to more than 5 patients per week, depending on what the clients skin needs.
- Performed consultations for patients before scheduling treatments.
- Educated patients on treatment options.
- Sterilized equipment for patient treatments.
- Notified supervisor of supply needs to maintain stock of necessary items.
Administrative Assistant
Smart Diet PR
Toa Baja
09.2020 - 10.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and customers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
- Managed social accounts, kept records of interactions, assisted on page maintenance.
Education
No Degree - Education of Individuals in Secondary Spanish
Universidad De Puerto Rico, Recinto De Cayey
Cayey, Puerto Rico Bachelor of Business Administration - Marketing
Universidad De Puerto Rico, Recinto De Bayamón
Bayamón, Puerto Rico 12.2024
Esthetician - Esthetician
NUC UNIVERSITY
Caguas, Puerto Rico 12.2021
High School Diploma -
American Academy
Gurabo Puerto Rico 05.2017
Skills
- Customer consultation
- Excellent team player
- Good listener and communicator
- Self-Motivated
- Responsible
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Skin Rejuvenation
- Laser Hair Removal
- HydraFacial
- Esthetics
- Dermaplaning
- Micro-needling
- Microdermabrasions
- Medical recordkeeping
- Customer Service
- Familiar with Murad
Certification
- Certified PRF- Platelet Rich Fibrin, PRF Group Corp - San Juan, Puerto Rico
- Certified Medical Esthetician- Beyond Institute & Career Center, Inc. Kissimmee Fl, 34746
- Certified Miradry- Miradry Inc., San Juan Puerto Rico
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Plastic Surgery Institute Dr.Rodriguez Terry
Medical Aesthetician
05.2022 - 08.2022
Medical Aesthetician
Blu Room SPA
10.2021 - 04.2022
Administrative Assistant
Smart Diet PR
09.2020 - 10.2021
No Degree - Education of Individuals in Secondary Spanish
Universidad De Puerto Rico, Recinto De Cayey
Bachelor of Business Administration - Marketing
Universidad De Puerto Rico, Recinto De Bayamón
Esthetician - Esthetician
NUC UNIVERSITY
High School Diploma -
American Academy
- Certified PRF- Platelet Rich Fibrin, PRF Group Corp - San Juan, Puerto Rico
- Certified Medical Esthetician- Beyond Institute & Career Center, Inc. Kissimmee Fl, 34746
- Certified Miradry- Miradry Inc., San Juan Puerto Rico
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