B. Paul Monnier

2017-2018 worked out of Trescal's Boca Raton, Florida lab. Performed calibrations across many different parameters in the lab and onsite. Serviced mostly life sciences and aerospace industries. I also started volunteering for Cummins routes heavily in 2018.

2018-2020- Supervisor at Trescal embedded site at Airbus Final Assembly plant in Mobile, Alabama. Supervised 3 other technicians and 1 admin/shipper.

2020-2021 Onsite supervisor/Lead Tech for Trescal's Charlotte, NC lab. Supervised 8 technicians. Worked with customer service on scheduling onsites and reviewing tool lists to verify capability and ensure we had proper standards available as well as assigning technicians best suited for each job. Performed Calibrations in lab and onsite. Helped train new technicians.

2021-2023 Full time travel technician for Cummins

2023-current Calibration technician at Alcon Pharmaceutical

• Built personal relationships with guests to promote positive experiences.
• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Utilized effective communication and problem-solving skills to quickly resolve customer issues.
• Established positive relationships with tour members through fun and engaging conversation.