Brenda Liz Rodriguez Piñero
Canovanas
Summary
Dedicated Unarmed Security Guard with Ranger American, skilled in facility security and access control management. Proven ability to enhance safety through vigilant patrolling and effective conflict resolution. Recognized for exceptional customer service and reliable reporting, ensuring a secure environment for staff and visitors alike. Committed to maintaining a professional demeanor under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Ranger American
11.2022 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential hazards or security breaches.
- Assisted in enforcing company policies and protocols for safety compliance.
- Responded promptly to incidents, providing first aid as needed until emergency services arrived.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Supported access control measures by verifying identification of personnel and visitors.
- Participated in training sessions to develop knowledge of security procedures and equipment use.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Facilitated smooth evacuations during emergency situations, leading individuals to designated safe areas according to established protocols.
- Conducted security screenings at entry points to prevent unauthorized access, maintaining secure environment.
- Assisted guests and employees with directions and information, improving their overall experience on premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
No Degree - Medical Billing And Coding
NUC University
Rio Grande Skills
- Facility security
- Crowd control
- Situational awareness
- Patrolling techniques
- Report writing
- Access control management
- Security inspection
- Team player
- Customer service
- Punctuality
- Attentive and observant
- Honest and dependable
- Reliable and responsible
- Cooperative attitude
- Employee and visitor screening
- Legible report writing
Certification
Certificado en adiestramiento de Tirador Activo, Redacción de Informes,Técnicas de Patrullaje e identificacion de sospechoso, requisitos para trabajar en Aerostar.
Languages
Spanish/English
Beginner (A1)
Timeline
Unarmed Security Guard
Ranger American
11.2022 - Current
No Degree - Medical Billing And Coding
NUC University