Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
AccountManager

Brittney Hidalgo

Software Trainer
Richmond,Virginia

Summary

Ambitious Software Trainer with detailed knowledge of industry best practices to provide long-term successful training for companies and organizations. Trained in Electronic Medical Record and Learning Management Systems use and negotiation. Equipped with an extensive background in versatile instructional practices and pedagogy to include adult education. Competent at performing independently or as member of a learning and development team.

Overview

12
12

Years of Professional Experience

2
2

Professional Certifications

2
2

Post Secondary Degrees

18
18
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
1
1
Language

Work History

Electronic Medical Record System (Epic) Trainer

OrthoVirginia
Remote, VA
02.2022 - Current
  • Create training curricula for over 500+ end users and 5 different patient-facing positions according to strict Epic guidelines and company protocols.
  • Analyze company training methods and make adjustments to rectify issues, increase efficiency and exceed training goals.
  • Collaborate with higher ups and team members on various training and operational projects to achieve target results.
  • Ensure long-term staff success by implementing and facilitating updated/continuous training initiatives such as online modules, interactive programs and knowledge base articles.

Teacher/Grade-Level Chair

Richmond Public Schools
Richmond, Virginia
05.2016 - Current
  • Utilized learning management systems to deliver virtual instruction for 4 individual 36 week courses and facilitate professional development for staff.
  • Communicated and collaborated frequently with parents, students and faculty to provide feedback and discuss instructional strategies and goals.
  • Designed and implemented integrated lessons to meet local and national standards with average student pass rate of 91% on state mandated testing.
  • Supervised student teachers and team members by mentoring on classroom management, lesson design and curriculum unpacking.
  • Evaluated and revised course content to achieve student-centered learning and be responsive to remote learning needs.

School-Based Oversight Team Member

Richmond Public Schools
Richmond, Virginia
09.2018 - 08.2021
  • Analyzed data collected as evidence that special education students are meeting required educational goals.
  • Ensured 100% of collected student data is in compliance with state and federal education mandates and laws.
  • Identified issues with data, analyzed information and provided solutions to problems within 24 hours.
  • Adhered local and federal education laws and legislation to ensure school was in compliance.

Public Affairs Officer - Photo Journalist

United States Army Reserve
Fort Lee, Virginia
03.2010 - 06.2018
  • Managed and conducted media training of more than 20 troops in order to maintain mission readiness.
  • Prepared, copy-edited and published news releases and photographs on Army personnel/activities.
  • Engaged local media outlets for filmed interviews to communicate Post Commander’s message.
  • Maintained proactive media relations by distributing news releases, building strong relationships and monitoring media.

Education

Master of Teaching - Education

Virginia Commonwealth University
Richmond, Virginia
05.2016 - 05.2017

BIS - Liberal Studies for Early and Elementary Education

Virginia Commonwealth University
Richmond, Virginia
08.2014 - 05.2016

Skills

Curriculum Development

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Accomplishments

  • Led class to an average 91% increase in math and reading standardized test scores during the 2018-2019 school year
  • Designed and conducted well-received Diversity, Equity & Inclusion professional development workshops for Linwood Holton staff during the 2018-2019
  • Elected to serve on on Richmond Teacher Residency Advisory Board

Affiliations

Richmond Teacher Residency Advisory Board

Richmond Education Association

Virginia Education Association

Certification

State of Virginia, Teaching License

Timeline

Electronic Medical Record System (Epic) Trainer

OrthoVirginia
02.2022 - Current

School-Based Oversight Team Member

Richmond Public Schools
09.2018 - 08.2021

State of Virginia, Teaching License

08-2017

Dyslexia Awareness

06-2017

Master of Teaching - Education

Virginia Commonwealth University
05.2016 - 05.2017

Teacher/Grade-Level Chair

Richmond Public Schools
05.2016 - Current

BIS - Liberal Studies for Early and Elementary Education

Virginia Commonwealth University
08.2014 - 05.2016

Public Affairs Officer - Photo Journalist

United States Army Reserve
03.2010 - 06.2018
Brittney HidalgoSoftware Trainer