Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Quality Control Manager
Ensite Services
05.2024 - 04.2025
Followed quality standards and procedures to minimize errors and maximize client satisfaction.
Collaborated with team members to identify potential areas of improvement in production processes, leading to enhanced product quality.
Managed calls and uploaded work from over 50 surveyor nationwide to uphold company standards that are delivered to our clients.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Operations Manager
Momentum Solar
01.2023 - 12.2023
Coordinate day to day operations as site Manager between installs, inspections, and permitting departments.
Handle all aspects of Solar projects including inspectors, building departments, service, inventory and customer relations.
Handled payroll, fleet vehicles, daily reports, meetings and trainings.
Team Leader
Freedom Forever Solar
11.2019 - 12.2022
Managed a team of 5, enhanced team productivity by implementing efficient work processes and performance reviews.
Developed team members'' skills through targeted coaching sessions, and training.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Foreman
Momentum Solar
02.2013 - 11.2019
Oversee all aspects of solar panel installation, checking material for the roof as well as electrical equipment needed for the installation.
Maintain all safety policies, company policies, state and county policies, and insurance carrier guidelines.
IT/Mailroom Supervisor
Rockefeller Philanthropy Advisors
08.2008 - 01.2013
Set up computer, office meeting, and IT issues as need by advisors in the company.
Reduced processing time for incoming and outgoing mail by optimizing workflows and staff responsibilities.
Trained new employees on mailroom procedures, ensuring accurate handling of packages and correspondence.
Education
Mechanics And Repairers
Apex Technical School
Microsoft XP Operating Systems
New Horizons Computer Learning Center
02.2011
Associate in Electronics Engineering Technology - Computer Science And Programming
Long Island University C.W Post
08.2000
Skills
Microsoft Windows XP Certified
Windows/Excel/Outlook/PowerPoint
Financial Management
Customer Service
United States Army Veteran
Timeline
Quality Control Manager
Ensite Services
05.2024 - 04.2025
Operations Manager
Momentum Solar
01.2023 - 12.2023
Team Leader
Freedom Forever Solar
11.2019 - 12.2022
Foreman
Momentum Solar
02.2013 - 11.2019
IT/Mailroom Supervisor
Rockefeller Philanthropy Advisors
08.2008 - 01.2013
Microsoft XP Operating Systems
New Horizons Computer Learning Center
Associate in Electronics Engineering Technology - Computer Science And Programming
Long Island University C.W Post
Mechanics And Repairers
Apex Technical School
Similar Profiles
Courtney ClaytonCourtney Clayton
Escalation Supervisor at MTM-Healthcare Services-Public Transit ServicesEscalation Supervisor at MTM-Healthcare Services-Public Transit Services