Bryan J Espinal Ortiz
Hatillo, PR
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing higher standards-based procedures in Engineering Environment. Organized and independable candidate successful at managing multiple priorities with a engaging attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sr. Configuration Management Analyst
Raytheon Technologies
01.2022 - Current
- Supported customers and government teams with accurate, timely information on equipment system and service configuration items.
- Implemented change control, configuration status accounting and configuration audits.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Offered input for complex documents to support client-ready final versions.
- Coordinated and led Control Group Ad hoc with U.S. Government Divisions intermediate requests and proposals impacting company's contractual resources.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Field Service Technician
Alpine Health Technologies
11.2020 - 12.2021
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Trained customer employees and managers on machine use and maintenance.
- Efficiently troubleshot and repaired Type equipment to cut company costs and maximize productivity.
- Developed detailed maintenance schedules for Type equipment to maximize equipment lifetimes.
- Documented all changes and actions in computer-based tracking system.
- Adjusted equipment installation plan and reviewed installations for compliance with good operating practices.
Education
Bachelor's degree - Business Administration in Iformation System
09.2021
GPA: 3.88
Skills
- Test and Optimize Systems
- Programming Skills
- Team Meetings
- Strategic Planning
- Information Extraction
- Engineering Drawings
- Product Data Management
- Standard Operating Procedures Proficient
- PC Configuration
- Client Requirements
- Data Configuration
- Troubleshoot Malfunctions
- Configuration Management
- Server Configuration
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Configuration Management Analyst - Raytheon Technologies
01.2022 - Current
Field Service Technician - Alpine Health Technologies
11.2020 - 12.2021
American University of Puerto Rico - Bachelor's degree, Business Administration in Iformation System
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