Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Bryan Giusti

Dorado

Summary

Driven and reliable professional with over 10 years of experience enhancing guest experiences through exceptional customer service, operational management, and effective problem-solving. Skilled in inventory control, customer needs assessment, property upkeep coordination, and streamlining daily operations. Recognized for improving service delivery, maintaining high standards of guest satisfaction, and supporting family environments with professionalism and discretion. Adept at managing challenges calmly, organizing schedules, and ensuring smooth operations across dynamic environments. Committed to delivering excellence and bringing energy, reliability, and strong leadership to every role.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Greeter

Dorado Beach
11.2022 - Current
  • Delivered personalized guest services, ensuring a welcoming and organized environment for families and members.
  • Supported daily operations by coordinating guest flow, managing needs proactively, and identifying service improvements.
  • Communicated guest feedback and operational insights to management to enhance service quality.
  • Assisted in property presentation and upkeep to maintain resort standards.

Runner

Ritz-Carlton
08.2021 - 09.2022
  • Supported high-volume guest operations by coordinating inventory restocking and supply management.
  • Collaborated closely with team members to ensure seamless service flow and guest satisfaction.
  • Responded to operational challenges efficiently to minimize service disruptions and maintain high service standards.
  • Stepped into Acting Shift Lead responsibilities during lapses of leadership, supervising team operations, delegating tasks, and maintaining service quality under pressure.
  • Performed a wide range of operational tasks, including assisting with laundry services, running errands, and supporting cross-department needs to ensure property standards were upheld.

Teacher

Academia Cristiana De Candelaria
  • Built positive relationships with students, parents and team members to achieve smooth and productive program experience.
  • Planned engaging activities and field trips to bring material to life.
  • Requested and restocked supplies for classroom and outdoor plans.

Shift Leader

Subway
  • Led daily store operations, supervising a team of employees during opening, midday, and closing shifts.
  • Managed customer service, cash handling, and conflict resolution to maintain excellent guest experiences.
  • Oversaw inventory control, order management, and daily food safety compliance.
  • Trained and mentored new employees, ensuring operational standards and company policies were consistently met.
  • Handled banking deposits, scheduling coordination, and shift handovers with efficiency and reliability.
  • Ensured high standards of cleanliness, organization, and presentation for front- and back-of-house operations.

Education

Certificate - Mastering Supervision

Alison (Online Learning Platform)
Galway, Ireland
01-2025

High School Diploma -

Escuela Especializada Central De Artes Visuales
Santurce, Puerto Rico
05.2018

Diploma - Illustration

Escuela Central De Artes Visuales
Santurce, Puerto Rico
05.2018

Diploma - Animation And Special Effects

Escuela Central De Artes Visuales
Santurce, Puerto Rico
05.2018

Skills

  • Inventory Control and Resource Management
  • Client and Vendor Coordination
  • Customer Needs Assessment and Service Optimization
  • Guest Relations and Family Support
  • Excellent Interpersonal and People Skills
  • Time Management and Scheduling
  • Social Perceptiveness and Conflict Resolution
  • Creativity and Innovative Problem-Solving
  • Emergency Response and Crisis Management
  • Strong Communication and Comprehension Skills
  • Financial Record-Keeping and Basic Budget Management

Accomplishments

  • Awarded “Employee of the quarter” twice in 2023
  • Nominated "Employee of the quarter" six times
  • Two time published Author

Certification

  • CPR Training - 2022-2024
  • Barrilito Taste tester x2

Languages

Spanish, English
Native language
Italian
Elementary
A2
French
Beginner
A1

Timeline

Greeter

Dorado Beach
11.2022 - Current

Runner

Ritz-Carlton
08.2021 - 09.2022

Diploma - Illustration

Escuela Central De Artes Visuales

Diploma - Animation And Special Effects

Escuela Central De Artes Visuales

Teacher

Academia Cristiana De Candelaria

Shift Leader

Subway

Certificate - Mastering Supervision

Alison (Online Learning Platform)

High School Diploma -

Escuela Especializada Central De Artes Visuales

Similar Profiles

CREATE PROFILE
Bryan Giusti