Bryan Santiago
Guayama
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
5
5
years of professional experience
Work History
Owner
Santiago Landscaping
Guayama, Puerto Rico
06.2024 - Current
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored performance of personnel against goals set forth by the company.
- Set pricing structures according to market analytics and emerging trends.
- Researched potential partners in order to expand services offered.
Asbestos Abatement Worker
Sunset Contractors and Recycling
Guayama, Puerto Rico
02.2024 - Current
- Performed minor repairs to damaged asbestos-containing materials prior to removal or disposal.
- Assigned specific tasks to individual workers.
- Used correct containment preparations and set up air filtration systems before beginning each job.
- Assisted with the installation of negative pressure systems when necessary.
- Performed in-depth cleaning of all areas to remove dust and debris.
- Removed asbestos debris with vacuum and cleaned surroundings.
Farm Hand
Croteva Agriscience
Salinas, Puerto Rico
02.2024 - 07.2024
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
- Participated in the loading and unloading of harvested products and supplies.
Sales Associate
Novus
Guayama, Puerto Rico
09.2023 - 12.2023
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Worked with fellow sales team members to achieve group targets.
- Placed special orders or called other stores to find desired items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Mantenimiento Y Cajero
La Casa de los Pastelillos
Guayama, Puerto Rico
03.2020 - 09.2023
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints professionally in accordance with company policy.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
Education
High School Diploma -
Adela Brenes Texidor
Guayama 05-2022
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Owner
Santiago Landscaping
06.2024 - Current
Asbestos Abatement Worker
Sunset Contractors and Recycling
02.2024 - Current
Farm Hand
Croteva Agriscience
02.2024 - 07.2024
Sales Associate
Novus
09.2023 - 12.2023
Mantenimiento Y Cajero
La Casa de los Pastelillos
03.2020 - 09.2023
High School Diploma -
Adela Brenes Texidor