BRYAN VELEZ
SAN JUAN
Summary
Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
13
13
years of professional experience
Work History
Overnight Front Desk Agent
Easy Mile Fitness
San Juan
01.2022 - Current
- Greet and welcome guest upon arrival
- Answer, screen and forward incoming calls
- Provide basic and accurate information in-person and via phone
- Update appointment calendars and schedule meetings (guest - instructor)
- Assist with onboarding of new employees
Shift Manager | Online Division
Supermercados Maximo
Dorado
01.2018 - 01.2022
- Resolve customer complaints and apply the return policy
- Provide basic and accurate information in-person and via phone
- Update appointment calendars and schedule deliveries
- Train and assist with onboarding of new employees
- Organize customer orders according to delivery schedules
Store Manager
MCD and PR management
Massachusetts
01.2012 - 01.2017
- Direct day-to-day operations of the store
- Meet customer expectation, solve customer complaints
- Update appointment calendars and schedule deliveries
- Inventory management
Education
Bachelor of Architecture -
Polytechnic University of PR
PR06-2025
High School -
Papa Juan XXIII
PR01.2012
Skills
- Digital design
- Computer navigation
- Customer fulfillment
- Bilingual communication
- AutoCad
- ArchiCad
References
- PR Management, 1 Speen Street, Suite 205, Framingham, MA, 617-581-6160, supportcenter@prrestaurants.com
- MCD Management, BOSTON, MA, 978-390-3060, jjoyolalabbe@gmail.com, Jose Oyola
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Overnight Front Desk Agent
Easy Mile Fitness
01.2022 - Current
Shift Manager | Online Division
Supermercados Maximo
01.2018 - 01.2022
Store Manager
MCD and PR management
01.2012 - 01.2017
Bachelor of Architecture -
Polytechnic University of PR
High School -
Papa Juan XXIII
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