Summary
Overview
Work History
Education
Skills
Certification
Languages
Community Leadership
Timeline
Generic

BRYAN ALVARADO

Summary

Detail-oriented and bilingual professional with extensive experience providing translation and interpretation services between Puerto Rican Dialect Spanish and English. Skilled in delivering accurate, high-quality translations under tight deadlines, with strong communication and organizational abilities. Proficient in Microsoft Office Suite and adept at working independently to support government initiatives, eager to contribute to CGS Federal's mission of enhancing government services through innovation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

English-Spanish Interpreter

LanguageLine Solutions
11.2023 - Current
  • Provide on-demand telephone interpretation services between Spanish and English for industries including healthcare, government, insurance, financial, and travel.
  • Specialize in translating conversations from simple to complex, ensuring accurate and clear communication.
  • Demonstrate proficiency in the Puerto Rican dialect, ensuring culturally sensitive translations.
  • Facilitate effective communication for government entities, bridging cultural and linguistic gaps.
  • Deliver high-quality work under tight deadlines, maintaining accuracy in high-pressure settings.

Customer Service Agent

Caribe Now Tours
04.2016 - 09.2020
  • Served as the primary point of contact for guests, providing detailed information about Caribbean sailing tours via phone, email, and text.
  • Assisted with booking processes, resolved issues, and ensured a seamless customer experience.
  • Demonstrated strong communication and problem-solving skills in a fast-paced environment.
  • Collaborated with operations teams to coordinate guest sailings and maintain accurate records.

Warehouse Operations Associate

Starkey Services
01.2013 - 09.2016
  • Managed the distribution of products, ensuring timely and accurate delivery to clients.
  • Provided customer service by addressing inquiries and resolving issues promptly.
  • Maintained inventory and implemented efficient processes to optimize operations.
  • Demonstrated organizational skills and attention to detail in managing warehouse operations.

Education

Google Data Analytics Course -

Google
06-2023

Credits Completed 122 - COMPUTER ENGINEERING, INFORMATION SYSTEMS

University of Puerto Rico
Mayaguez, PR
01.2017

Skills

  • Translation & Interpretation
  • Puerto Rican Dialect Fluency
  • Microsoft Office Suite
  • Detail-Oriented
  • Time Management
  • Thriving Under Pressure
  • Cultural Sensitivity
  • Problem Solving
  • Interpersonal Communication
  • Interpersonal communication
  • Telephone interpreting
  • Technical terminology
  • Terminology research

Certification

  • Google Data Analytics Course, Google, 2023
  • Red Cross First Aid and CPR Certified, 2020

Languages

Spanish
English

Community Leadership

  • Builder, All Hands and Hearts, Yabucoa, PR, 2018-2020, Supported disaster recovery efforts, assisting with rebuilding projects and community support.
  • Developer, United Nations Online Volunteers, 2019-2022, Contributed to global initiatives by providing technical and language support for online projects.
  • Visually Impaired Facilitator, Be My Eyes, 2023, Present, Assisted visually impaired individuals by providing real-time visual descriptions and support.

Timeline

English-Spanish Interpreter

LanguageLine Solutions
11.2023 - Current

Customer Service Agent

Caribe Now Tours
04.2016 - 09.2020

Warehouse Operations Associate

Starkey Services
01.2013 - 09.2016

Google Data Analytics Course -

Google

Credits Completed 122 - COMPUTER ENGINEERING, INFORMATION SYSTEMS

University of Puerto Rico

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