Bryce Hurt
Anasco
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences and atmosphere.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Wawa
04.2021 - 01.2024
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Server
Taste & Sea Restaurant
11.2020 - 03.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Culinary Arts - Culinary Arts
Camden County Technical School
Sicklerville, New Jersey06.2022
Skills
- Team Collaboration
- Customer Support
- De-Escalation Techniques
- Project Management Abilities
- Problem Resolution
- Inventory Control
- Safety Regulations
- Product Knowledge
- Guest Services
- Customer Complaint Resolution
- Complaint Handling
- Quality Assurance
- Product and Service Solutions
- Effective Communication
- Problem Solving
- Adaptability
- Time Management
During the Summers I work abroad as a counselor for YMCA camps.
Over the Past 3 Summers I have been working at different camps as a counselor for kids. This summer in particular i will be working at a camp in Hawaii from May19- August3. These camps provide a fun and safe place for kids to spend their summer away from home, and i enjoy being able to participate in giving them a great experience.
Timeline
Customer Service Associate
Wawa
04.2021 - 01.2024
Server
Taste & Sea Restaurant
11.2020 - 03.2021
Culinary Arts - Culinary Arts
Camden County Technical School
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