Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Babysitter
Neighbor, Family, Friends, Etc...
08.2023 - Current
Taught children to organize toys, wash hands, and share by leading by example.
Prepared healthy, age-appropriate snacks and meals.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Played games, worked on puzzles, and read books to young children.
Employee
Torrimar Crush Juice Bar
09.2023 - 09.2024
Prepared and served juices and blended drinks.
Explained product details to share ingredients, allergens or preparation methods.
Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
Replenished ingredients, moving from cold or frozen storage to preparation area.
Took customer orders and accurately processed in system.
Cut, diced and chopped fresh ingredients and toppings for smoothies.
Intern
CRU, Mora Housing
06.2024 - 08.2024
Sorted and organized files, spreadsheets, and reports.
Analyzed problems and worked with teams to develop solutions.
Prepared project presentations and reports to assist senior staff.
Explored new technologies and approaches to streamline processes.
Education
High School - IB Program
Baldwin School of Puerto Rico
05.2025
Pre-College Architecture Summer Program -
Universidad De Puerto Rico
Rio Piedras
08-2023
Pre-College Architecture Summer Program - Architecture
Universidad Politecnica
San Juan
08-2022
Skills
Routine management
Behavior monitoring
Presentations
Scheduling
Spreadsheet tracking
Recordkeeping
Teamwork and collaboration
Sanitation practices
Hospitality and accommodation
Salesmanship
Time management
Cleaning and organization
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Intern
CRU, Mora Housing
06.2024 - 08.2024
Employee
Torrimar Crush Juice Bar
09.2023 - 09.2024
Babysitter
Neighbor, Family, Friends, Etc...
08.2023 - Current
High School - IB Program
Baldwin School of Puerto Rico
Pre-College Architecture Summer Program -
Universidad De Puerto Rico
Pre-College Architecture Summer Program - Architecture