Caleb D. Hernández Quintero
Bayamón
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Work History
Customer Service Representative
Casa Misericordia
06.2024 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Computer proficiency
Languages
English
Bilingual or Proficient (C2)
Timeline
Customer Service Representative - Casa Misericordia
06.2024 - 07.2024
Academia Discípulo De Cristo - High School Diploma,
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