Camary Planas
Arecibo
Summary
Highly organized Nurse Manager dedicated to maintaining efficient, high-performance, and quality-driven healthcare units. Skilled in evaluating staff performance, conducting education programs, and developing departmental budgets. Strategic communicator and planner with exceptional problem-solving and conflict management abilities. Demonstrated success in clinical management over a 15-year career, with expertise in coordinating and managing integration in the health model. Proven track record of improving revenue, team productivity, and policies to ensure the facility operates at a sustainable and profitable level. Adept at motivating and retaining employees, building relationships, and achieving organizational requirements and goals. Seeking an opportunity to continue developing clinical knowledge and skills within an organization or company.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Clinical Manager
Emcara
09.2024 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Oversaw overall operation of nursing services and patient care.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
- Collaborated with other departments to coordinate seamless patient care across various medical specialties.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Reduced hospital readmission rates by prioritizing discharge planning and effective communication between patients, families, and healthcare providers.
- Implemented new policies and educated staff on changes.
- Developed interdisciplinary care plans with input from physicians, nurses, therapists, and other healthcare providers for optimal patient results.
- Managed daily operations of Number-person clinic supporting approximately Number patients per week.
- Created work schedules for Number employees and oversaw functioning of billing department.
- Implemented quality improvement initiatives that led to measurable improvements in patient satisfaction scores.
- Monitored all phone calls and scheduled appointments.
- Reviewed operational policies and recommended solutions and change to medical director.
- Enhanced communication with patients and their families to provide more personalized care plans.
- Fostered culture of continuous improvement, leading to more effective patient care strategies.
- Conducted comprehensive audits of clinical practices, identifying areas for quality improvement.
- Developed partnerships with local healthcare providers to expand patient access to specialized services.
- Coordinated multidisciplinary team meetings to streamline patient care plans, improving overall treatment outcomes.
- Implemented cost-saving measures without compromising on quality of patient care.
- Improved staff morale and retention by initiating recognition programs and professional development opportunities.
- Led transition to telehealth services, ensuring uninterrupted patient care during challenging times.
- Facilitated community health initiatives to promote wellness and disease prevention.
Clinical Manager
Telemedik
03.2022 - 02.2024
- The Clinical Services Manager is responsible for facilitating, developing, managing, and supervising the execution of goals and objectives of the clinical team (Nurses, Social workers, Nutritionist and Clinical Service Representatives)
- Responsible for ensuring that services and care are provided in compliance with established quality standards and health regulations
- Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements
- Maintains nursing guidelines by writing and updating policies and procedures
- Maintains clinical operations by initiating, coordinating, and enforcing daily program goals, to maintain operational, and personnel policies and procedures
- Assures quality of care by developing and interpreting hospital and clinical division's philosophies and standards of care
- Maintains clinical staff by recruiting, selecting, orientated, and training clinical and auxiliary staff
- Completes patient care requirements by scheduling and assigning clinical staff, following up on work results
- Maintains clinical staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results
- Provides information to patients and health care team by answering questions and requests
- Maintains safe working environment by designing and implementing procedures, rules, and regulations
- Protects patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures
- Maintains patient confidence and protects operations by monitoring confidential information processing
- Maintains clinical teams supplies inventory by studying usage reports, identifying trends, and anticipating needed supplies, approving requisitions, and cost allocations
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations
- Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods
- Contributes to team effort by accomplishing related results as needed
- Kept close eye on department operations to maintain effective coverage of all needs
- Continuous education of advances in medicine, computerized diagnostic and treatment equipment, data Processing technology, imaging advances, government regulations, health insurance changes and financing options
- Managed medication dispensing and control
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
- Make daily strategics to obtain daily goals
- Efficiency and effective quality reports presented monthly to MSO
- Managed and supervised Symbee telephone program
- Project manager in Care 360 new project with SSS
- Daily supervision in Disease management
- Daily supervision in Discharge Planning Unit
- Daily supervision in Return Unit
- (COVID)
- Daily supervision in Care 360 Unit
- Daily supervision in Mapfre
- Telemedicine innovations
- Expert in supervising remote personnel
Nurse Manager
APS Healthcare
01.2017 - 03.2022
- Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements
- Maintains nursing guidelines by writing and updating policies and procedures
- Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Assures quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments
- Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff
- Completes patient care requirements by scheduling and assigning nursing and staff, following up on work results
- Maintains nursing staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results
- Provides information to patients and health care team by answering questions and requests
- Resolve patient needs by utilizing multidisciplinary team strategies
- Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations
- Protects patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures
- Maintains patient confidence and protects operations by monitoring confidential information processing
- Maintains documentation of patient care services by auditing patient and department records
- Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
- Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods
- Contributes to team effort by accomplishing related results as needed
- Kept close eye on department operations to maintain effective coverage of all needs
- Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies
- Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options
- Managed medication dispensing and control
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
Clinical Administrator, Nurse Lead
APS PUERTO RICO
10.2003 - 01.2017
- Assisted various business groups in the clinic system with document organization and dissemination during acquisitions
- Implemented marketing strategies which resulted in growth of our customer base
- Managed design of dynamic widgets focused on clients and corporate goals
- Responded to customer requests via telephone and email
- Created boardroom and courtroom multimedia presentations including video and power point depositions for enhanced understanding
- Verified data integrity and accuracy
- Researched and updated all required materials needed for firm and partners
- Obtained documents, clearances, certificates, and approvals from local and state regulations
- Consult, advise and assist administratively of a large clinical department in providing leadership and direction in planning and coordinating daily activities
- Hands-on oversight of the daily operations of the center to ensure maximum efficiency in the care and service of the patients
- Plans develop and implement complex financial and other administrative strategies to support organizational programs
- Evaluate and formulate action plans based on review of utilization data, staff recommendations and patient feedback, to improve the quality and effectiveness of center operations
- Review monthly analyses of physicians' productivity, service utilization and external referrals to specialists to assess whether health care services are provided to patients in a timely, appropriate, and cost-efficient manner
- Control ordering and distribution of office supplies, patient care supplies, pharmaceuticals, and nursing equipment
- Interview and hire new staff
- Conducts counseling and initiates educative and disciplinary activities to improve employee performance as applicable
- Evaluate employee performance according to established standards
- Approve timecards, vacation and overtime requests for all center staff and maintains attendance records
- Maintain current knowledge of personnel management functions relating to employee benefits, maintenance of personnel and employee health files, and federal and state employment regulations
- Handle patient problems and complaints and works effectively and promptly on problem resolution
- Promotes excellent customer relations to achieve both customer satisfaction and retention
- Make IPAS visits for compliance and efficiency of clinical personnel delegated
- Advice assists and coordinate outpatient services for patients attending our clinic
- 911 coordination in ambulatory clinic to hospital facilities
- Consultation for high-risk patients, coordinate level of care due to clinical needs
- Quality improvement, billing, regulatory compliance, oversight of staff schedules, staff credentials and records stay up to date and comply with state regulation
- Assure personnel complies with federal and state laws for mental health outpatient services
- Organized patient care by coordinating call routing, scheduling appointments, and fulfilling service requests
- Optimized customer health services, handling clinical admission, personnel assignments, departmental transfers, and discharges
- Monitored patient documentation and interaction logs to meet government regulatory compliance
- Followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies
Emergency Room Supervisor, General Hospital Supervisor
Hospital Matildes Brenes
02.2000 - 09.2003
- Supervise nursing staff in emergency rooms patients including nursing assessment, nursing diagnosis and follow medical orders
- Evaluate daily continuous census to make a proficient team assignation to the unit to ensure the quality and adequate staff
- Supervise the first aid assistance, to injured or sick patients, prepare documentation and referral evaluation of the nursing staff
- Teach patients and families about health, provide emotional support when they most need it
- Participate in professional nursing organizations and community health services in the hospital setting
- Sensitive to the needs, feelings, and perception of patients and personal
- Ability to work the nursing staff schedules every two weeks
- Knowledge in ADP program to make weekly payroll
- Ability to supervise and work under pressure situations in high volume emergency room
- Make my daily round in all hospital facilities to guarantee the number of nursing staff versus the daily patient census
- Work and dispense pharmacy medications
- Relocate nursing staff to ensure the quality of services in all the hospital departments
- Make a daily report to the administrative staff
- Collaborate with the nurse director to develop new strategies and models to maintain and continuously innovate in the health standard of care
- Participated in URAC and Joint Commission accreditation
Emergency Room Head Nurse
Hospital San Francisco
01.1999 - 02.2000
- Supervise nursing staff in emergency rooms patients including nursing assessment, nursing diagnosis and follow medical orders
- Supervise the first aid assistance, to injured or sick patients, prepare documentation and referral evaluation of the nursing staff
- Teach patients and families about health, provide emotional support when they most need it
- Participate in professional nursing organizations and community health services in the hospital setting
- Sensitive to the needs, feeling and perception of patients and personal
- Ability to work the nursing staff schedules
- Ability to supervise and work under pressure situations
Registered Nurse
Hospital Cardiovascular de Puerto Rico y el Caribe
01.1996 - 01.1997
- Work with post operatory patients including nursing assessment, nursing diagnosis and follow medical orders
- Make sure to teach and orientate the family and patient to provide the primary care to post operatory patients, especially Cath and angioplasty patients
- Give hourly medication by medical orders
- Take medical orders
- Document all nursing interventions
- Manage of narcotic medications
- Assist in post operatory process
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Administered medications, tracked dosages, and documented patient conditions
- Collected lab specimens, ordering, and interpreting diagnostic tests and lab results
- Counseled patients and caregivers, providing emotional, psychological, and spiritual support
- Conducted post-op reviews, tracked patients' vitals, and monitored fluids to reach optimal care targets
Education
Ph.D. - Organizational Leadership
Nova Southeastern University
Florida12.2024
Master of Science - Counseling
University Of Phoenix
Puerto Rico06.2008
Bachelor of Science - Nursing
Universidad De Puerto Rico
Arecibo06.1996
Skills
- Powerful negotiator
- Public speaking
- Strong verbal communication
- Employee retention strategies
- Patient relations
- Diabetes management
- Geriatric treatment knowledge
- Unit administration
- Medication and IV administration
- Health information systems
- Diagnostic tools experience
- Staff development and precepting
- Performance metrics guarantee
- Develop and implement policies
- Experience in supervision and administration
- Assertive and goal driven
- Utilization management
- Quality controls
- Electronic charting skills
- Nursing assignments
Certification
- Critical care course
- Emergency room course
- Hazmat certification
- Administration and supervision course
- BLS
- ACLS
- PALS
- PTHLS
- Active shooter
- Fema certifications
- Certification in tuberculin administration by Departamento de Salud de PR
- Immunization certification
- Blood pathogen and naloxone primary care Instructor
- Association for Project Management (APM)
- Licensed Puerto Rico Nursing - 1996
- Licensed Florida Nursing – 2021
- Lean Yellow Belt-2022
- CITI certification-2023
Additional Information
Media web sponsor and radio moderator.
Languages
Bilingual (Spanish and English)
Hobbies and Interests
- Reading
- Sports
- Cross fit
- Family events
- Dedicating my spare time to contribute to dog shelters
Timeline
Clinical Manager
Emcara
09.2024 - Current
Clinical Manager
Telemedik
03.2022 - 02.2024
Nurse Manager
APS Healthcare
01.2017 - 03.2022
Clinical Administrator, Nurse Lead
APS PUERTO RICO
10.2003 - 01.2017
Emergency Room Supervisor, General Hospital Supervisor
Hospital Matildes Brenes
02.2000 - 09.2003
Emergency Room Head Nurse
Hospital San Francisco
01.1999 - 02.2000
Registered Nurse
Hospital Cardiovascular de Puerto Rico y el Caribe
01.1996 - 01.1997
Master of Science - Counseling
University Of Phoenix
Bachelor of Science - Nursing
Universidad De Puerto Rico
Ph.D. - Organizational Leadership
Nova Southeastern University
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