Summary
Overview
Work History
Education
Skills
Timeline
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Camila Postigo Acosta

Cayey

Summary

Motivated and reliable professional with 5 years of experience supporting business operations through strong organizational, communication, and problem-solving skills. Proven ability to manage multiple priorities, adapt quickly to changing environments, and deliver high-quality results. Tech-savvy and detail-oriented, with a track record of improving workflows, supporting team success, and providing excellent customer service. Recognized for professionalism, dependability, and a positive, solutions-focused approach.

Overview

6
6
years of professional experience

Work History

Office Management and Facilities Assistant

Abarca Health
08.2023 - Current
  • Streamlined office procedures, enhancing operational efficiency and workflow consistency.
  • Assisted in budget tracking, facilitating accurate financial reporting and expense management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
  • Assisted in onboarding new hires, ensuring a smooth transition into the company culture.
  • Assisted clients with booking flights, hotels, and transportation, providing exceptional customer service.
  • Managed registration processes for conferences and summits for company executives.
  • Managed vendor relationships, ensuring alignment with company standards and expectations.
  • Coordinated maintenance schedules to ensure optimal facility operations.
  • Implemented safety protocols to enhance workplace compliance and security.
  • Supported team in executing facility layout adjustments for improved workflow.
  • Conducted regular inspections, identifying areas for maintenance and improvement.
  • Supported implementation of safety protocols, enhancing workplace safety standards across all facilities.

Health Services Administrator

Farmacia Garrod
02.2021 - 04.2023
  • Ensured accurate medical records, diligently verifying insurance information and patient demographics.
  • Reviewed and processed insurance claims to ensure accurate reimbursement for vaccination services.
  • Assisted in the management of vaccine inventory, ensuring adequate supply levels for vaccination clinic.
  • Analyzed compliance data to assess risks and improve operational procedures effectively.
  • Performed research to collect and record pertinent data.
  • Educated patients on vaccine benefits and potential side effects, enhancing community health awareness.
  • Coordinated vaccination clinics, optimizing scheduling and resource allocation for efficiency.
  • Monitored patient reactions post-vaccination, ensuring safety protocols were followed effectively.
  • Maintained accurate patient records and vaccination documentation using electronic health systems.
  • Participated in ongoing training sessions to stay current on best practices in vaccine administration along the Pharmacist.

Cashier

Farmacia Pabon
06.2019 - 08.2019
  • Processed customer transactions efficiently using POS systems.
  • Managed cash drawer, ensuring accuracy and accountability.
  • Assisted customers with inquiries, providing exceptional service.
  • Restocked and organized merchandise in front lanes.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.

Education

MBA - Health Services Administration And Management

Ana G. Mendez University
Gurabo, Puerto Rico
06-2023

Skills

  • Strong communication skills
  • Service coordination
  • Teamwork and collaboration
  • Relationship building

Timeline

Office Management and Facilities Assistant

Abarca Health
08.2023 - Current

Health Services Administrator

Farmacia Garrod
02.2021 - 04.2023

Cashier

Farmacia Pabon
06.2019 - 08.2019

MBA - Health Services Administration And Management

Ana G. Mendez University

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Camila Postigo Acosta