Camila R. Postigo Acosta
Summary
Organized and dedicated Administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Office Assistant
Abarca Health
San Juan, Puerto Rico
08.2023 - Current
- Interacted with customers and employees by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Scheduled and coordinated travel arrangements for the company's employees and SLT's.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fielded inquiries via email, telephone and web chat about travel services.
- Reviewed, documented and approved travel expenses for employees and clients.
- Performed event coordination for larger parties and gatherings.
- Assisted with logistical requirements for events and meetings.
- Conducted regular facility inspections to identify repair needs or improvements.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Assisted with general facility and office management.
Administrative Assistant/Service Coordinator
Garrod Pharmacy
Salinas, Puerto Rico
02.2021 - 04.2023
- Experience in vaccine management and inventory, as well as in programs related to data entry and medical billing processes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record pertinent data.
- Continually sought methods for improving daily operations, communications with patients, recordkeeping and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Restocked supplies and placed orders to maintain adequate stock levels of vaccines.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality services for patients.
- Built and maintained excellent patient relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assistant Manager /Cashier
Pabón Pharmacy
Guayama, Puerto Rico
06.2019 - 08.2019
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Education
MBA - Health Services Administration And Management
Ana G. Mendez University At Gurabo
Gurabo, P.R05.2023
BBA - General Business Administration
University of Puerto Rico At Cayey
Cayey, P.R05.2021
Skills
- Bilingual in Spanish and English
- Verbal and Written Communication
- Time Management
- Microsoft Office
- Microsoft PowerPoint
- PowerPoint Presentations
- QuickBooks Knowledge
- Customer Service
- Customer Relations and Communications
- Organization
- Decision-Making
- Leadership
- Planning and Coordination
- Critical Thinking
Timeline
Office Assistant
Abarca Health
08.2023 - Current
Administrative Assistant/Service Coordinator
Garrod Pharmacy
02.2021 - 04.2023
Assistant Manager /Cashier
Pabón Pharmacy
06.2019 - 08.2019
MBA - Health Services Administration And Management
Ana G. Mendez University At Gurabo
BBA - General Business Administration
University of Puerto Rico At Cayey
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