Hi, I’m
Carelys Ortiz Benitez
Trujillo Alto
Summary
Offering friendly and professional service, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a server role.
Overview
2025
years of professional experience
Work History
Distrito - Arena Medalla
Host
11.2024 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Qdoba
Server/Customer Service Cashier
06.2023 - 11.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
PR Merchandise
Brand Promoter
Job overview
- Generated positive word-of-mouth referrals by consistently providing an exceptional customer experience during promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Handled customer inquiries promptly and professionally while providing knowledgeable recommendations based on their needs or interests.
Education
Universidad De Puerto RicoCarolina, PR
Bachelor of Arts from Interior Design
05-2027
Skills
- Exceptional customer service
- Cleanliness standards
- Menu memorization
- Multitasking proficiency
- Team collaboration
- Adaptable to change
- Reservations
- Table assignment coordination
- Professional appearance
Timeline
Host
Distrito - Arena Medalla
11.2024 - Current
Server/Customer Service Cashier
Qdoba
06.2023 - 11.2023
Brand Promoter
PR Merchandise
Universidad De Puerto Rico
Bachelor of Arts from Interior Design
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