Carla M. Vázquez Gómez
Caguas
Summary
Dynamic HR Associate with over five years of comprehensive experience in human resources and legal support, driving compliance and enhancing operational efficiency. Experienced in on-boarding, workforce planning, and client relationship management, contributing to the seamless integration and retention of talent within organizations. Proven ability to manage payroll processes and conduct legal research while fostering a collaborative environment. A commitment to supporting organizational goals through strategic HR practices and effective communication skills enhances overall workplace harmony and productivity.
Overview
6
6
years of professional experience
Work History
HR Associate
JobTracks Caribbean
01.2025 - Current
- Oversaw HR compliance as Compliance Manager, ensuring adherence to legal standards and supporting audits through accurate and policy-aligned personnel records.
- Managed and executed the full onboarding process for new hires, including documentation, E-Verify, background checks, drug screen referrals, orientation, training, and system access setup.
- Cultivated strong client relationships as an Account Executive by delivering consistent communication, performance updates, and customized staffing solutions.
- Assisted in back office operations by handling administrative tasks, maintaining employee records, and supporting HR and payroll functions.
- Conducted candidate interviews and screenings, assessing qualifications and referring top talent to clients for placement.
- Managed timesheet approvals and audits, resolving discrepancies and coordinating with payroll and client teams for accurate processing.
- Processed payroll data entry, accurately recording employee hours, pay rates, and deductions to ensure timely and error-free payrolls.
- Handled claims and regulatory documentation with the Puerto Rico State Insurance Fund Corporation (CFSE) for occupational injuries, as well as unemployment and Driver Insurance forms through the Department of Labor and Human Resources.
- Assisted in the preparation and submission of claims for occupational injuries through the Puerto Rico State Insurance Fund Corporation (CFSE).
- Responsible for filing Driver Insurance forms and processing unemployment claims through the Department of Labor and Human Resources.
Intake Paralegal
Law Office Services
11.2021 - 01.2025
- Managed client intake and conducted interviews for personal injury and mass tort cases, ensuring clear communication, empathy, and accurate information gathering.
- Performed legal research and drafted case summaries, evaluating case viability in alignment with firm practice areas and litigation strategy.
- Reviewed medical records and organized case files, facilitating accurate documentation and supporting the development of strong injury claims.
- Coordinated client consultations and communication with external parties, contributing to efficient case progression and improved client retention.
- Assisted plaintiffs with legal documentation, including retainer agreements, intake forms, and HIPAA releases, ensuring compliance and completeness.
- Built and maintained partnerships with external law firms, increasing referral opportunities and expanding the firm's client base.
Executive Assistant in Nursing Home
Hogar La Fuente de Siloé
01.2020 - 11.2021
- Administered payroll functions, including wage calculations, deductions, and timely disbursement, ensuring accuracy and compliance with labor regulations.
- Led full-cycle recruitment, from job posting and candidate screening to interviews, selection, and onboarding, enabling smooth and timely new hire integration.
- Advised management and staff on labor laws and HR best practices, facilitating compliance and effectively resolving employee relations issues.
- Maintained accurate employee and patient records, including personal data, attendance, medical files, and performance documentation.
- Coordinated health, safety, and operational procedures, promoting a secure and compliant workplace while managing calls, reports, inventory, and appointments.
- Designed and facilitated recreational programs to improve the physical, mental, and emotional wellness of residents in a care facility setting.
Education
Bachelor's degree - Labor Relations
The University of Puerto Rico
12.2020
MBA - Human Resources
Ana G. Méndez University
Cupey, PR07.2025
Mediation Certification - Faculty of Law
The Interamerican University of Puerto Rico
11.2021
Intership - Labor Standard division
Puerto Rico Department of Labor and Human Resources
11.2020
Skills
- Mediation Techniques
- Workforce Planning
- Office Management
- Client Relations
- Legal Research and Documentation
- Compliance
- Microsoft Office Suite
- Talent Acquisition
- Onboarding
Languages
English
Spanish
Timeline
HR Associate
JobTracks Caribbean
01.2025 - Current
Intake Paralegal
Law Office Services
11.2021 - 01.2025
Executive Assistant in Nursing Home
Hogar La Fuente de Siloé
01.2020 - 11.2021
Mediation Certification - Faculty of Law
The Interamerican University of Puerto Rico
Intership - Labor Standard division
Puerto Rico Department of Labor and Human Resources
Bachelor's degree - Labor Relations
The University of Puerto Rico
MBA - Human Resources
Ana G. Méndez University
Similar Profiles
Ivanna Martinez NunezIvanna Martinez Nunez
Human Resources Supervisor at JobTracks CaribbeanHuman Resources Supervisor at JobTracks Caribbean
Kira N. DíazKira N. Díaz
Account Executive at JobTracks CaribbeanAccount Executive at JobTracks Caribbean
George Gilberth Webster SmithGeorge Gilberth Webster Smith
Store keeper assistant at Royal Caribbean Cruise Line, Caribbean Way, Miami, FloridaStore keeper assistant at Royal Caribbean Cruise Line, Caribbean Way, Miami, Florida
Cinthia Denis MojicaCinthia Denis Mojica
Restaurant Hostess at Chili's RestaurantRestaurant Hostess at Chili's Restaurant
Judith LebrónJudith Lebrón
Head Chef at FRESH725Head Chef at FRESH725