Carlos E. Burgos
Humacao
Summary
Customer-focused Retail associate with a strong understanding of retail operations and customer service standards. Skilled in providing personalized product recommendations and solutions to meet customer needs and exceed expectations. Committed to supporting sales and service initiatives that enhance the overall customer experience and drive consistent results.
Overview
2
2
years of professional experience
Work History
Leadership and Projects
Universidad Ana G. Méndez – Accounting Department
Gurabo
01.2025 - 05.2025
- Analyzed real-world bankruptcy scenarios and explained liquidation vs. reorganization outcomes using U.S. GAAP and IFRS.
- Prepared and presented adjusting journal entries for debt restructuring in a team simulation.
- Delivered a group presentation applying financial concepts to business recovery strategies.
Retail Sales Associate
Marshalls
Caguas
07.2023 - 12.2024
- Assisted customers in selecting clothing and home goods, offering size and style recommendations to enhance their shopping experience.
- Maintained well-organized and visually appealing displays by folding, hanging, and replenishing merchandise throughout the day.
- Processed transactions accurately using the POS system, including returns and exchanges.
- Participated in regular inventory checks, markdowns, and tagging to ensure price accuracy and product availability.
- Handled fitting room operations, monitored item counts, and provided additional sizes or recommendations when requested.
- Promoted store promotions and encouraged loyalty card sign-ups to meet sales goals.
- Worked collaboratively with team members to keep the sales floor clean, safe, and customer-ready.
Education
Bachelor's Degree - Accounting
Universidad Ana G. Mendez
Gurabo, Puerto Rico12-2025
Skills
- Customer service
- Inventory management
- Problem solving
- Attention to detail
- Retail merchandising expertise
- Microsoft Excel and Word
- Basic bookkeeping
- Account reconciliation
Timeline
Leadership and Projects
Universidad Ana G. Méndez – Accounting Department
01.2025 - 05.2025
Retail Sales Associate
Marshalls
07.2023 - 12.2024
Bachelor's Degree - Accounting
Universidad Ana G. Mendez
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