Carlos Jonathan Rivera Morales
Bayamón
Summary
Motivated and dedicated individual seeking a position with U.S. Customs and Border Protection where I can utilize my technical, logistical, and interpersonal skills to contribute to national security and public service. Eager to grow professionally, personally, and intellectually while protecting the homeland.
Overview
15
15
years of professional experience
Work History
Owner / Operator - Executive, Taxi & Tourist Transportation Services
Self-Employed
Bayamón
01.2020 - Current
- Provide safe, reliable, and professional transportation services to a variety of clients, including tourists, business professionals, and local residents
- Manage all aspects of operations: client communication, scheduling, route planning, vehicle maintenance, and compliance with local regulations
- Offer custom tourist experiences, demonstrating deep knowledge of Puerto Rico's destinations and cultural landmarks
- Deliver high-quality customer service in both English and Spanish, maintaining a strong reputation for punctuality and professionalism
- Operate independently while ensuring safety, comfort, and efficiency for every client
Supplier / Delivery Partner
Carlas Sweet
Bayamón
01.2024 - 01.2025
- Managed delivery and distribution of baked goods for a local business
- Maintained accurate schedules and ensured product quality during transport
- Provided friendly customer service and built strong relationships with clients and vendors
- Supported small business growth through reliable supply chain operations
Ramp Agent
Envoy Air - American Airlines Group
Dallas TX, United Estates
01.2020 - 07.2023
- Company Overview:
- Operated and maintained ground support equipment in a high-security airport environment
- Managed cargo and passenger baggage with attention to TSA regulations
- Collaborated with airport security and flight crews to ensure operational safety and efficiency
- Worked under pressure in time-sensitive and physically demanding conditions
Commercial Sign Installer
Sign Engineering
Bayamón
01.2017 - 08.2019
- Company Overview: Bayamón, P.R.
- Installed and maintained large-scale commercial signage across various industries
- Used electrical and mechanical tools while following safety regulations
- Worked at heights and in varied weather conditions requiring physical endurance and caution
- Bayamón, P.R.
Grounds & Maintenance Assistant
Ferncliff Cemetery
Hartsdale
01.2017 - 08.2017
- Company Overview: Hartsdale, NY.
- Performed groundskeeping and maintenance duties with respect and professionalism
- Operated landscaping tools and equipment to maintain cemetery grounds
- Assisted in preparation of burial sites and coordinated with funeral staff
- Maintained clean and orderly public areas, ensuring safety and dignity
- Followed protocols with attention to detail and discretion in a sensitive environment
- Hartsdale, NY.
Production Worker / Processing Crew
Trident Seafoods
Kodiak AK, United Estate
01.2015 - 05.2015
- Company Overview: Kodiak Ak
- Worked on seafood processing lines including sorting, cleaning, packaging, and quality inspection
- Maintained cleanliness and food safety in accordance with company and federal regulations
- Operated in cold, high-demand environments requiring endurance and attention to detail
- Assisted with machinery setup and basic maintenance to ensure continuous production
- Adhered to strict safety protocols and worked efficiently as part of a diverse team
- Kodiak Ak
- Assisted in setting up production lines for manufacturing processes.
- Identified defective parts or components and removed them from production line.
Handyman / General Maintenance
Freelance
Dorado
01.2011 - 01.2015
- Performed residential and commercial repairs including basic plumbing, electrical work, painting, and carpentry
- Diagnosed and resolved maintenance issues efficiently and independently
- Maintained tools and materials, ensuring job site safety and cleanliness
- Delivered reliable service with attention to detail and customer satisfaction
Education
GED -
National Guard Youth Challenge Academy
Juana Díaz, Puerto Rico01.2011
Technical training - electrical systems and applications
ETE Technical School of Electricity
San Juan, Puerto Rico01.2017
Skills
- Bilingual - Fluent in English and Spanish
- Leadership & Initiative
- Work Under Pressure
- Technical Knowledge
- Customer Service
- Responsibility & Punctuality
- Experience operating airport equipment and heavy vehicles
- Familiarity with logistics
- General maintenance
- Computer literacy
- Internet use for scheduling
- Communication
- Documentation
- Understanding of safety protocols in secure environments
- Route planning
- Safety compliance
- Sign installation
- Electrical repairs
- Plumbing repairs
- Roofing
Languages
- English
- Spanish
References
Available upon request.
Additional Competencies
- Experience operating airport equipment and heavy vehicles
- Familiarity with logistics, fumigation protocols, and general maintenance
- Computer literacy and internet use for scheduling, communication, and documentation
- Understanding of safety protocols in secure environments
Personal Information
Citizenship: American
Timeline
Supplier / Delivery Partner
Carlas Sweet
01.2024 - 01.2025
Ramp Agent
Envoy Air - American Airlines Group
01.2020 - 07.2023
Owner / Operator - Executive, Taxi & Tourist Transportation Services
Self-Employed
01.2020 - Current
Grounds & Maintenance Assistant
Ferncliff Cemetery
01.2017 - 08.2017
Commercial Sign Installer
Sign Engineering
01.2017 - 08.2019
Production Worker / Processing Crew
Trident Seafoods
01.2015 - 05.2015
Handyman / General Maintenance
Freelance
01.2011 - 01.2015
GED -
National Guard Youth Challenge Academy
Technical training - electrical systems and applications
ETE Technical School of Electricity
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