Carlos J. Seda Alegria
Bayamon
Summary
I seek to provide my experience and communication skills to a great company to resolve, enhance, and transform the face of customer interaction. Energetic and disciplined individual with strong commitment to leadership and teamwork. Possesses foundational knowledge in strategic planning and crisis management, along with skills in communication and problem-solving. Dedicated to achieving mission success through effective decision-making and resource management.
Overview
3
3
years of professional experience
Work History
Inventory Coordinator
Leonardo 5th Avenue
09.2024 - Current
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Performed full inventory counts every [Number] days.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
Reserve Officer Training Corp
U.S ARMY
07.2024 - Current
- Attention to details
- Time management
- Strong problem solver
- Resourceful
- Dedicated team player
- Professional and mature
- String interpersonal skills
Cashier Register
MICON CINEMA
04.2022 - 11.2023
- Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued
- Building lasting relationship with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Making sales or recommendations for product or services that may better suit client needs
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
Education
Bachelor of Science -
UNIVERSIDAD DE PUERTO RICO
RIO PIEDRAS, PR08.2028
Skills
- Military
- Bilingual
- Customer Experience
- Adaptability
- Organizer
- Technical support
- Retention
- Communication
- Problem-solving
- Microsoft Office Suite
- Google Suite
- Microsoft Teams
Signatureskills
- Military
- Bilingual
- Customer Experience
- Adaptability
- Organizer
- Technical support
- Retention
- Communication
- Problem-solving
Languages
English, Spanish
Native language
Timeline
Inventory Coordinator
Leonardo 5th Avenue
09.2024 - Current
Reserve Officer Training Corp
U.S ARMY
07.2024 - Current
Cashier Register
MICON CINEMA
04.2022 - 11.2023
Bachelor of Science -
UNIVERSIDAD DE PUERTO RICO
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