Carlos Morales-Ayala
Ciales
Summary
Proven track record of organizational development and marketing expertise, demonstrated through a strategic restocking initiative at Walmart that maximized sales. Adept in bilingual communication and pallet jack proficiency, I excel in streamlining operations and enhancing customer experiences. My approach has consistently fostered team productivity and operational efficiency. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Overnight GM and Gorcery Stocker
Walmart
07.2023 - Current
- Observe every end of the halls of each department, in order to restock it with new merchandise as sale strategy to maximise sales.
- In case we have to restock any end of a hallway, we have to enter in the system and take out the merch that appears there and insert the new one, and change the prices, before the store opens.
- Count how many pallets of merchandise are in the department, and stablish a plan with the rest of my coworkers, to know how we are going to be working during the shift.
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Drove revenue growth through the execution of targeted marketing campaigns designed to attract new clientele.
- Optimized inventory management, implementing accurate forecasting methods to minimize stock discrepancies and prevent excess waste.
- Fill each modular of each hall with the merchandise needed.
- If there is merchandise that is over ( this means that it does not fit in the modular, first we look at the top shelf to see if there is space to put it there, in order for the coworkers of the day shift can fill out the modular during the day with that merch.)
- The merchandise that cannot be putted on the top shelf and on its modular, we have to label it and make sure to update it on the system (inform why the merchandise did not fit in the modular or top shelf).
- Take all the label merchandise in a pallet and take it to the designated container in order to be counted for second time by the first shift.
- During the shift and at the end of each, there is a conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
- Developed and implemented strategies to increase sales and profitability.
- Make sure all the empty pallets, and the ones that have merchandise on them are taken to the warehouse, and that every department is clear of any cardboard, pallet-jack and anything else that can cause any accidents to the clients before the store opens.
Cargo Specialist
US Army Reserve
08.2023 - Current
- Build boxes with military gear to be transported where is needed.
- Increased efficiency in cargo handling by implementing streamlined processes and procedures.
- Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
- Facilitated timely delivery of cargo by coordinating with transportation partners and monitoring shipment statuses.
- Use of vehicles such as the Forklift, the ATLAS 10K and the Wretch, and other vehicles to load and unload the containers with military gear (such as food, weapons, vehicles, and more).
- Coordinated closely with customs officials to ensure adherence to import/export regulations while expediting clearance processes for time-sensitive shipments.
English Teacher
Departamento De Educacion De Puerto Rico
08.2019 - 05.2023
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Education
English Education - English Education
Universidad De Puerto Rico Recinto De Rio Piedras
Rio Piedras, Puerto Rico05.2019
Skills
- Organizational Development
- Marketing expertise
- Efficient multi-tasker
- Warehouse Operations
- Customer Assistance
- Pallet jack proficiency
- Problem-solving skills
- Bilingual
- Use of Microsoft PowerPoint
- Use of Microsoft Word
- Use of Microsoft Publisher
Go to the gym
Workout everyday in order to maintain a healthy life. And it helps me feel motivated during the day.
Timeline
Cargo Specialist
US Army Reserve
08.2023 - Current
Overnight GM and Gorcery Stocker
Walmart
07.2023 - Current
English Teacher
Departamento De Educacion De Puerto Rico
08.2019 - 05.2023
English Education - English Education
Universidad De Puerto Rico Recinto De Rio Piedras
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